Join Robinhood as a Retirement Services Specialist to enhance operational efficiencies in retirement account processes.
Posted by employer 23 hours ago
First seen on Joblaze 6 hours ago
Last verified on the company career page 6 hours ago
What you'll build
- Take ownership of critical daily Retirement/Trump Account processes
- Partner with customer facing teams to address escalated inquiries
- Escalate and address abnormal user activities
- Seek out opportunities to enhance operational efficiencies
- Use data driven decision making for enhancements
Must have
- Knowledge of retail brokerage account operations
- Extreme attention to detail
- Ability to combine speed with thoughtfulness
- Self-motivated with a bias for action
Nice to have
- FINRA Series 7 preferred
Practical constraints
- In-person attendance expected at least 3 days per week
AI in the day-to-day
Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process.
Not disclosed in this posting: years of experience, visa sponsorship.
Benefits
Joblaze summary
The Retirement Services Specialist at Robinhood plays a crucial role in managing daily operations related to retirement accounts, focusing on complex transaction processing and regulatory compliance. This position requires a solid understanding of retail brokerage operations, particularly IRA transactions, along with strong problem-solving skills and attention to detail. Ideal candidates are self-motivated individuals who thrive in fast-paced environments and possess a background in finance or operations. The role is part of a high-performing team dedicated to enhancing customer experience and operational efficiency.
Joblaze insights
- Listed today — first seen on Joblaze October 6, 2026. Last confirmed on Robinhood's careers page October 6, 2026.
- Salary band is below the typical range for comparable tech roles (median ~$127,500).
- Starts above 4% of 1260 comparable mid other roles in United States we track (median $105,000 across 174 companies).
Quick facts
- Is the Retirement Services Specialist role remote?
- It's hybrid — Robinhood expects some on-site time in Chicago, IL; Denver, CO; Lake Mary, FL; New York, NY.
- What's the salary range?
- Robinhood lists $64,000–$75,000 for this role.
- Where is the role based?
- Robinhood is hiring for this position in Chicago, IL; Denver, CO; Lake Mary, FL; New York, NY.
- What seniority level is this role?
- Robinhood targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Retirement Services Specialist role at Robinhood.
From the original posting
Join us in building the future of finance.
We're looking for a motivated self-starter to be a part of our Retirement Operations team, with a focus on Trump Accounts. You'll be an integral part of a cross-functional clearing operations team working with many key players throughout our brokerage organization.
This role is based in our Lake Mary, FL, Chicago, IL, or Denver, CO office(s), with in-person attendance expected at least 3 days per week.
What you’ll do
- Take ownership of critical daily Retirement/Trump Account processes such as complex transaction processing and ensuring applicable regulations and industry best practices are adhered to.
- Partner with customer facing teams to address escalated inquiries and exception handling of retirement/Trump accounts.
- Escalate and address abnormal user activities, with a focus on trend analysis and timely resolutions.
- Seek out opportunities and contribute meaningfully to enhancing operational efficiencies and delivering a great customer experience related to our retirement/Trump Account offerings.
- Use data driven decision making to collaborate on ongoing enhancements or innovative new solutions to department policies and procedures.
- Apply working knowledge of retirement account operations and regulatory requirements, along with fluency in Artificial Intelligence, to amplify your impact.
What you bring
- Knowledge of retail brokerage account operations, processing related to IRA transactions and partnerships with customer facing teams
- Extreme attention to detail, combined with courageous accountability for driving results
- Ability to combine speed with thoughtfulness to learn quickly, think critically and apply problem-solving skills to resolve escalated issues and solve complex issues.
- Self-motivated, with a bias for action and able to thrive in an entrepreneurial environment
- FINRA Series 7 preferred
In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Base Pay Range:
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