Safeguards Enforcement Analyst, Access Controls & Identity

About the role

As a Safeguards Enforcement Analyst on the account abuse team, you'll build and execute enforcement workflows that keep our products safe, with a focus on detecting and mitigating potential harm. Your focus will be driving a number of enforcement areas including access controls and identity verification. You'll own the policy layer of these systems: what we ask users for, when, on what grounds, and what passes. The work sits at the intersection of policy, operations, and regulatory exposure.

This position may expand into broader areas of enforcement over time. Safety is core to our mission, and you'll help shape policy enforcement so that our users can safely interact with and build on top of our products in a harmless, helpful, and honest way.

Key responsibilities

• Set collection policy for identity signals: what we request, in which enforcement states, and what evidence reinstates access
• Improve verification program health — accuracy, appeal coverage, and consistency of outcomes
• Own access policy for hard cases, including geographic restrictions and reseller arrangements
• Run the operational queue for access-control cases alongside contractor support, authoring playbooks and QA'ing scaled review output
• Work with Legal, Public Policy, and Privacy stakeholders to keep our approach proportionate, privacy-preserving, and responsive to an evolving regulatory landscape
• Coordinate enforcement consistency with third-party platform partners
• Keep up to date with emerging AI policy enforcement best practices, and use these to inform our decision-making and workflows
• Stand up graduated enforcement in practice — verification requests, conditional reinstatement, and appeal pathways that satisfy regulatory requirements for automated decisions

Minimum qualifications

• Experience in trust & safety, integrity, or risk policy work
• Hands-on operational experience — you've owned or quality-checked live enforcement queues, not only authored policy
• Subject matter expertise in one or more of: KYC, identity verification, age or identity assurance, or verification program operations
• Experience navigating evolving regulatory landscapes (including frameworks like the DSA and GDPR) as design constraints rather than blockers
• Experience driving cross-functional initiatives with Product, Engineering, Legal, and Policy partners — especially where safety, privacy, and usability tradeoffs need to be navigated together
• Comfort using data (SQL or similar tools) to measure what's working and inform decisions
• Strong written communication skills, with experience producing clear briefs and recommendations for technical and non-technical stakeholders
• Excellent judgment and the ability to make consistent, defensible calls on ambiguous cases

Preferred qualifications

• Experience with graduated/tiered enforcement systems rather than binary ban models
• Experience with geographic access restrictions, sanctions screening, or reseller/channel policy
• Experience building or scaling a contractor review bench
• A deep interest in AI safety and responsible technology development
• Experience writing effective prompts for generative AI systems in a content review or enforcement context