Sales Development Representative (India)

About the Role

We are looking for a driven and highly communicative Sales Development Representative (SDR) to join our growing Sales team in India.

As an SDR, you will be responsible for creating new sales opportunities by identifying and engaging potential customers, understanding their needs, introducing them to our solutions, and booking qualified product demonstration meetings for our Account Executives. This is a high impact, target driven role where your ability to communicate confidently, build relationships, learn quickly, and persist through challenges will directly contribute to our sales growth. You will work closely with our US based Sales organization and collaborate with Account Executives to ensure qualified prospects are successfully transitioned into the next stage of the sales process.

What You'll Do

• Research and identify potential customers and relevant decision makers within target organizations

• Proactively engage prospects through phone calls, email, LinkedIn, and other appropriate outreach channels

• Communicate clearly and confidently with prospective customers in English

• Understand prospects’ business needs, challenges, and interests to determine whether they are a good fit for our solutions

• Clearly communicate the value of our products and create interest in learning more

• Schedule qualified product demonstrations and sales meetings for Account Executives

• Follow up consistently with prospects who have expressed interest but are not yet ready to engage

• Maintain accurate and timely records of prospect interactions, follow ups, and meeting outcomes in relevant sales systems

• Provide Account Executives with relevant information about prospects before scheduled meetings

• Collaborate closely with Account Executives and the broader Sales team to ensure a smooth handoff of qualified opportunities

• Meet and work toward defined activity and performance targets, including prospect outreach, qualified meetings, and sales opportunities generated

• Continuously learn and develop a strong understanding of our products, customers, market, and sales process

What You Have

• Excellent verbal and written English communication skills

• Strong interpersonal and conversational skills with the ability to confidently engage with customers

• A proactive and persistent approach to reaching and engaging prospects

• Strong listening and questioning skills with the ability to understand customer needs

• Ability to learn complex products and communicate their value in a simple and compelling way

• Strong interest in building a career in Sales and Business Development

• Comfortable working in a target driven and performance focused environment

• Strong organizational skills and ability to manage multiple prospects and follow ups

• Willingness to make outbound calls and engage in frequent customer conversations

• Ability to work effectively with a US based Sales organization and adapt to a fast paced environment

• Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred

Good to Have

• Previous experience in Sales, Business Development, Lead Generation, Customer Success, Customer Service, or a similar customer facing role

• Experience with outbound calling, prospecting, lead qualification, or appointment setting

• Familiarity with CRM or sales engagement tools

• Understanding of B2B, B2C sales processes

• Experience working with US based customers or stakeholders

• Exposure to the healthcare, health technology, RCM, or SaaS industry

Work Details:

• Shift Detail: Night shift, (8:30 PM, IST - 5:30 AM, IST)

• Workdays: Monday to Friday