Join SpaceX as a Security Operator 3, ensuring safety and security while providing excellent customer service.
Posted by employer 1 day ago
First seen on Joblaze 5 hours ago
Last verified on the company career page 5 hours ago
Joblaze summary
The Security Operator 3 at SpaceX plays a vital role in maintaining safety and security across various facilities, providing customer service and support to employees, visitors, and vendors. This position requires a solid background in customer service or facility security, along with strong communication and relationship-building skills. Ideal candidates will have at least three years of relevant experience, with a preference for those with military or law enforcement backgrounds. The role demands flexibility in scheduling and the ability to respond effectively to incidents and emergencies.
Quick facts
- Is the Security Operator 3 role remote?
- No — this is an on-site role in McGregor, TX, United States.
- How much experience is required?
- At least 3 years of relevant experience for this Security Operator 3 role.
- Where is the role based?
- SpaceX is hiring for this position in McGregor, TX, United States.
- What seniority level is this role?
- SpaceX targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Security Operator 3 role at SpaceX.
From the original posting
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
SECURITY OPERATOR 3
The Security Operator provides the critical first impression of the organization and its security requirements for employees, customers, vendors, and guests at each of its facilities. SpaceX leadership depends on the professionalism and character of our Security Operators to welcome, assist, and act as a comprehensive source of SpaceX information, while ensuring the safety and security of its facilities and operations overall.
RESPONSIBILITIES:
- Responsible for tracking special events and visits
- Provide high-quality customer service to employees, contractors, and visitors
- Ensure thorough knowledge and effective implementation of all access control, escort, and tour protocols and procedures for employees, customers, vendors, and guests at SpaceX facilities
- Coordinate with Security leadership and the SpaceX Protective Operations Center (SPOC) as necessary to:
- Initiate timely and effective notifications and response measures for incidents or emergencies
- Assist emergency response personnel dispatched to a SpaceX site
- Monitor site surveillance camera system
- Prepare clear and concise written incident reports
- Report maintenance, facility, and technology issues and alarms
- Build collaborative working relationships with other SpaceX departments or teams (including, but not limited to, Facilities, Human Resources, and Employee Health & Safety), SpaceX leadership, and—where applicable—with landlords and building owners, regarding day-to-day security operations, as well as special events or emergency situations
- Due to the various type and scope of operations performed and sites utilized at SpaceX, Security Operator responsibilities may vary at each campus in order to ensure the most effective and secure operations at all sites. This may include, but is not limited to: standing post, escort duty, tours, and various tasks as directed
BASIC QUALIFICATIONS:
- High school diploma or equivalency certificate
- 3+ years of experience working in a customer service or facility security-related capacity
PREFERRED SKILLS AND EXPERIENCE:
- Bachelor’s degree
- Ability to navigate complex support needs, and build solid relationships with internal stakeholders
- Strong customer service and relationship/team-building skills
- Exceptional communication skills both oral and written
- Ability to de-escalate disputes and/or conflict(s)
- Prior military, law enforcement, or security-related experience
- Active First Aid/CPR/AED certifications
- Experience with Microsoft Windows and Microsoft Office, including Word, Excel, PowerPoint, and Outlook
ADDITIONAL REQUIREMENTS:
- Availability to work any schedule needed, including, but not limited to: overtime, nights, weekends and rotating schedules
- Position is subject to pre-employment drug and random drug and alcohol testing
- Ability to occasionally stand in a static position for extended periods
- Valid driver’s license
- Possess or be eligible for a valid state security officer license
Standard company text repeated across SpaceX's postings is omitted here.