Join Datadog as a Senior Accounts Receivable Analyst to manage collections and collaborate with teams to resolve billing issues.
Posted by employer 1 month ago
First seen on Joblaze 1 month ago
Last verified on the company career page 2 hours ago
Requirements
- Experience
- 5+ years
- Education
- Bachelor's degree
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
The Senior Accounts Receivable Analyst at Datadog is tasked with managing collections for a designated book of business while addressing billing inquiries and disputes through email and Zendesk. This role requires strong analytical skills and proficiency in tools like Microsoft Excel, with experience in Salesforce and NetSuite being advantageous. Ideal candidates will have over five years of accounts receivable experience and a detail-oriented mindset, making this position suitable for seasoned professionals looking to advance in finance. Datadog fosters a collaborative culture, emphasizing teamwork and personal growth within a hybrid work environment.
Joblaze insights
- Listed about a month ago — first seen on Joblaze August 22, 2026. Last confirmed on Datadog's careers page October 9, 2026.
- Salary band is below the typical range for comparable tech roles (median ~$129,800).
- Starts above 2% of 1242 comparable senior other roles in United States we track (median $143,000 across 190 companies).
Quick facts
- Is the Senior Accounts Receivable Analyst role remote?
- It's hybrid — Datadog expects some on-site time in New York, New York, USA.
- What's the salary range?
- Datadog lists $81,000–$109,000 for this role.
- How much experience is required?
- At least 5 years of relevant experience for this Senior Accounts Receivable Analyst role.
- Where is the role based?
- Datadog is hiring for this position in New York, New York, USA.
- What seniority level is this role?
- Datadog targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Senior Accounts Receivable Analyst role at Datadog.
From the original posting
We are seeking a highly skilled and experienced Senior Accounts Receivable Analyst to join our Revenue Team. The ideal candidate will have a strong background in accounts receivable, exceptional analytical abilities, and a keen attention to detail. This role will be responsible for managing a book of business and addressing internal and external concerns via email and Zendesk. Partnering with internal stakeholders such as Customer Success, Revenue and Sales, you will assist in resolving Billing disputes.
Senior Accounts Receivable Analysts have the opportunity to grow their careers in Finance and continue contributing to Datadog team success.
What You’ll Do:
- Manage the accounts receivable collections process for assigned book of business
- Analyze customer payment patterns and aging reports to identify trends and potential issues
- Collaborate with internal teams to resolve billing discrepancies and disputes in a timely manner
- Manage incoming billing inquiries and collectability concerns through Zendesk. Triage accordingly to Revenue, Sales, and Customer Success teams and to drive collections
- Develop and maintain effective relationships with clients to facilitate prompt payment and resolve outstanding balances
- Help customers understand their bills, which vary with usage and plan type
- Assist with external audit, compliance and special projects as necessary
- Provide guidance and mentorship to junior members of the accounts receivable team.
Who You Are:
- Bachelor's degree in accounting or equivalent required
- 5+ years of full cycle Accounts Receivable / Billing Operations experience
- Proficiency in Microsoft Excel required
- Ability to work independently, with a strong work ethic, self-motivation and problem-solving skills
- Attention to detail and high level of accuracy
- Excellent communication skills, both written and verbal; position is highly visible in the company
- Experience in Salesforce, NetSuite and Tableau a plus
Benefits and Growth:
- High income earning opportunities based on self performance
- New hire stock equity (RSU) and employee stock purchase plan (ESPP)
- Continuous professional development, training, and career pathing
- Intra-departmental mentor and buddy program for in-house networking
- An inclusive company culture, opportunity to join our Community Guilds
- Generous global benefits
#LI-Hybrid
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Standard company text repeated across Datadog's postings is omitted here.