Joblaze summary

In the role of Senior Associate for Payer Strategy & Ops at Headway, the individual will manage operational processes and produce key performance indicators that support the payer commercial team. This position requires strong analytical skills and familiarity with AI tools, as the associate will be responsible for driving insights and recommendations that influence strategic decisions. Ideal candidates will have 2-4 years of experience in strategy or operations, preferably within healthcare, and should be adept at navigating complex challenges. Headway's focus on transforming mental healthcare access positions this role at the forefront of a significant industry shift.

Joblaze insights

Listed about 2 months ago — first seen on Joblaze September 3, 2026. Last confirmed on Headway's careers page November 4, 2026.
Salary band is below the typical range for comparable tech roles (median ~$128,000).
Starts above 6% of 1276 comparable senior other roles in United States we track (median $144,000 across 187 companies).

Quick facts

Is the Senior Associate, Payer Strategy & Ops role remote?: It's hybrid — Headway expects some on-site time in Remote - New York.
What's the salary range?: Headway lists $90,440–$133,000 for this role.
How much experience is required?: 2–4 years of relevant experience for this Senior Associate, Payer Strategy & Ops role.
Where is the role based?: Headway is hiring for this position in Remote - New York.
What seniority level is this role?: Headway targets senior candidates for this position.
Is this full-time or contract?: Full-time for this Senior Associate, Payer Strategy & Ops role at Headway.

From the original posting

About The Role

As a Senior Associate on Headway's Payer Strategy & Ops team, you will be the operational and intelligence engine behind our payer commercial team – owning the production of our commercial KPI and competitive intelligence resources, driving coordination of our commercial reporting cycles, and the enablement infrastructure powering our fast-moving payer partnerships org. This role is on the front line of rewiring mental healthcare in America.

Reporting to the Commercial Strategy & Ops Principal, you will work on critical strategic workstreams for the team that drives our org's commercial operating system. You'll do this as a member of one of the most AI-forward commercial teams in digital health – with the expectation that you direct the tools, question their output, and own every recommendation that carries your name.

You will thrive in this role if…

You have 2–4 years in strategy / management consulting or a similar strategy & ops role where you owned complex analytical and operational problems end-to-end. Bonus points for healthcare experience.
You are operationally excellent: the trains always run on time, and you manage a huge volume of moving pieces without dropping any.
You use AI tools fluently and skeptically – you know what they're good at, where they fail, and you never ship an output you haven't pressure-tested.
You are resourceful, scrappy, and leave no stone unturned.

You will love this role if…

You want to see how a high performing commercial organization actually runs – intelligence, reporting, enablement, talent – from the inside, with a clear growth path.
You want to work at the front edge of AI-enabled commercial operations.
You thrive in ambiguity, seek out unfamiliar challenges, and shape how a team scales.
You are motivated to face off against one of our generation's defining problems: access to mental healthcare.

Compensation

The expected base pay range for this position is $90,440 - $133,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.

Standard company text repeated across Headway's postings is omitted here.

Senior Associate, Payer Strategy & Ops

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