What's the tech stack?

Joblaze extracted these technologies from the posting: Sales Planning.

What seniority level is this role?

CaptivateIQ targets senior candidates for this position.

joblaze

Senior Customer Success Manager, Sales Planning

Serve as a trusted advisor for customers adopting CIQ Planning, driving outcomes from implementation to ongoing adoption.

Location

Austin, Texas

Compensation

Not disclosed

Level

senior

Type

full time

Posted by employer 3 months ago

First seen on Joblaze 1 week ago

Last verified on the company career page 14 hours ago

Apply at CaptivateIQ → Save job Scanned from captivateiq.com

Skills & Technologies

Sales Planning

Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.

Joblaze summary

In this role, the Senior Customer Success Manager will oversee the entire post-sales lifecycle for CIQ Planning, ensuring successful implementation and ongoing customer engagement. The position requires a blend of Sales Planning expertise and traditional customer success skills, focusing on driving revenue and operational improvements for clients. This role is ideal for someone with a strong background in sales strategy and customer management, particularly at a senior level. As the first CSM dedicated to Sales Planning, this individual will play a pivotal role in shaping best practices and influencing product development.

Joblaze insights

Listed 10 days ago on Joblaze — tracked directly from CaptivateIQ's career page.
CaptivateIQ has 29 other open roles including Senior Software Engineer - ICM, Head of GTM, Sales Planning, Senior Manager, Product Design - Product Platform.

Quick facts

What's the tech stack?: Joblaze extracted these technologies from the posting: Sales Planning.
What seniority level is this role?: CaptivateIQ targets senior candidates for this position.
Is this full-time or contract?: Full-time for this Senior Customer Success Manager, Sales Planning role at CaptivateIQ.

From the original posting

We're looking for a strategic, Sales Planning-savvy Senior CSM to serve as the trusted advisor and outcomes driver for customers adopting CIQ Planning. As the founding Sales Planning CSM, you'll own the CIQ Planning post-sales lifecycle end-to-end — from implementation through go-live, to ongoing adoption, expansion, and reference ability. You'll combine deep Sales Planning domain expertise with classic Enterprise CSM skills to help customers design, launch, and scale Planning in a way that drives real revenue and operational outcomes. You'll work cross-functionally with Sales, Product, Professional Services, Support, and CX to define what "great" Planning success looks like, build the methodology others will follow, and turn customer results into roadmap input and revenue impact.

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