Senior Engineering Manager, Core Picking

Overview

The Fulfillment Services team at Instacart is at the heart of building the picking technology platform that powers the fulfillment needs of the world's largest retailers and millions of customers. Our work directly shapes how shoppers experience their day-to-day work and how customers receive the quality orders they expect — and we're just getting started.

We are looking for a Senior Engineering Manager to lead the Core Picking engineering team. As a Senior Engineering Manager for the Core Picking team at Instacart, you will lead the engineering team responsible for our core shopper picking experiences, supporting our mission to build the picking technology platform required to meet the fulfillment needs of the world's largest retailers and millions of customers. You will provide leadership in driving the stability, scalability, and extensibility of engineering systems that advance the shopper app’s picking experience. You will interface with engineering and product leaders across the company, as well as retailer leadership, to collaborate on facilitating new and innovative grocery picking solutions. As the leader of this team, you will develop Instacart's picking technology and provide shoppers with tools to work more efficiently in delivering quality orders for our customers.

This is a high-impact leadership role where you will own the technical direction for a team of 10+ engineers, set the bar for enterprise-grade engineering quality, and help shape the future of how the world's largest retailers fulfill grocery orders. If you thrive in a fast-moving environment where the problems are complex, the stakes are high, and the opportunity to make a real difference is enormous, this role is for you.

About the Job

• Define, communicate, and drive the technical vision and strategy for the team that supports the product strategy and key bets for the company, including new technical investments.
• Drive high-quality execution of key business outcomes of the team by overseeing the roadmap and enabling technical and product decisions.
• Create best practices for production services, ensuring an exemplary enterprise-grade experience for retailers.
• Lead, coach, and develop a team of 10+ engineers building the best in-class picking experience for retailers and shoppers.
• Lead the recruitment and hiring processes to build a high-performing team.

About You

Minimum Qualifications

• Proven track record as a hands-on technical leader, preferably at a Staff+ level in a similar industry.
• 10+ years of professional software engineering experience, including 4+ years managing engineers, with a track record leading teams of 15+ and delivering complex consumer or enterprise facing products.
• Ability to craft and execute strategic engineering roadmaps that align with business objectives.
• Highly structured and proactive communication capabilities.
• Experience in staffing, mentoring, and leading engineering teams to success.
• Effective cross-functional leadership. Experience working with product managers, EM peers, and senior ICs.

Preferred Qualifications

• Experience leading multiple teams or managing managers, including scaling a team from early stages to 10+ engineers.
• Prior experience in managing engineering teams that oversee mission critical business systems.
• Experience building enterprise-grade software systems.
• Technical depth with Ruby on Rails, Go, Swift and/or Kotlin

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