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Senior Engineering Manager (L5)

Lead the Twilio Segment team as a Senior Engineering Manager, building high-scale data processing systems in a remote-first environment.

Location
Remote - India
Compensation
Not disclosed
Level
senior
Type
full time · Remote

Posted by employer 4 months ago

First seen on Joblaze 1 month ago

Last verified on the company career page 14 hours ago

Skills & Technologies

Role intensity

10% coding — mostly leadership/strategy

AI in the day-to-day

Demonstrated commitment to driving an AI-centric engineering mindset and providing mentorship on leveraging AI-enabled development platforms.

Requirements

Experience
14+ years
Education
Bachelor's degree

Not disclosed in this posting: compensation, visa sponsorship.

Benefits

Remote Work Health Insurance Parental Leave

Joblaze summary

In the role of Senior Engineering Manager at Twilio, the individual will oversee the development and scaling of high-performance data processing systems, ensuring they handle vast amounts of data efficiently. Key skills include expertise in distributed systems, cloud-native architecture, and experience with high-scale messaging systems, alongside a strong background in team management and mentorship. This position is ideal for seasoned professionals with over 14 years of engineering experience, particularly those who thrive in a collaborative, remote-first environment.

Joblaze insights

  • Listed about a month ago — first seen on Joblaze September 9, 2026. Last confirmed on Twilio's careers page November 4, 2026.
  • AI/ML appears in 4.2% of 72 comparable senior management roles in India; AWS appears in 1.4% of 72 comparable senior management roles in India.

Quick facts

Is the Senior Engineering Manager (L5) role remote?
Yes — Twilio lists this as a fully remote position.
How much experience is required?
At least 14 years of relevant experience for this Senior Engineering Manager (L5) role.
What's the tech stack?
Joblaze extracted these technologies from the posting: AI/ML, AWS, Docker, Go, Kubernetes.
What seniority level is this role?
Twilio targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Senior Engineering Manager (L5) role at Twilio.

From the original posting

Who we are

See yourself at Twilio

Join the team as our next Senior Engineering Manager , Twilio’s Segment team.

About the job

As a Senior Engineering Manager on the Twilio Segment Data platform/ pipelines team, you’ll build and scale systems that process several hundred thousands of data points per second. You will lead the development of high-scale ingestion and data processing systems You'll guide the team in designing, operating and maintaining complex distributed systems, ensuring reliability, performance, and cost-efficiency while querying petabytes of data for our customer data platform (CDP).

Responsibilities

In this role, you’ll:

  • Own and deliver robust, high-scale routing experiences for Data platforms & pipelines for Twilio Segment.
  • Champion team growth and success, prioritizing mentorship and individual development.
  • Architect and operate always-available, complex distributed systems in cloud environments.
  • Guide technical decisions, articulating trade-offs between cost, performance, and reliability.
  • Advocate for agile processes, continuous integration, and robust automation.
  • Translate complex technical strategies into actionable plans for diverse stakeholders, including Product Managers and Architects.

*Required:

  • 14+ years of engineering experience with a 5+ year proven track record managing software teams.
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
  • Proven experience managing multiple workstreams within the team.
  • Demonstrated commitment to driving an AI-centric engineering mindset and providing mentorship on leveraging AI-enabled development platforms.
  • Technical depth in distributed systems, high-scale ingestion, and cloud-native architecture.
  • Hands-on experience with high-scale messaging/streaming systems and processing engines (several thousand events/sec).
  • Excellent communication, problem-solving, and operational excellence skills.

Desired:

  • Demonstrated experience identifying, prototyping, and deploying GenAI/LLM solutions to solve real-world engineering or data processing challenges.
  • Expert programming experience in Go or similar object-oriented languages.
  • Proficiency with datastores, distributed caching, and container technologies (Docker/Kubernetes).
  • Experience with modern CI/CD pipelines and observability tools (Datadog, Grafana, Prometheus).
  • Familiarity with AI/ML technologies.
  • Experience managing and operating AWS infrastructure
  • Experience working in a geographically distributed team.

Location

This role will be remote, and based in India (only in Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).

Twilio thinks big. Do you?

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