Joblaze summary

In the role of Senior Engineering Manager for Payments at Patreon, the individual will oversee a team of engineers focused on enhancing the payment systems that enable creators to earn and fans to support them. Key skills include extensive experience in software engineering, particularly in payments and financial infrastructure, along with strong leadership capabilities. This position is suited for someone with a solid background in managing engineering teams and navigating complex vendor relationships. The Payments team collaborates closely with product and design leads to ensure a seamless user experience.

Joblaze insights

Listed about a month ago — first seen on Joblaze September 13, 2026. Last confirmed on Patreon's careers page October 31, 2026.
Payments appears in 1.1% of 630 comparable lead management roles in United States; Compliance appears in 0.8% of 630 comparable lead management roles in United States.

Quick facts

Is the Director of Engineering, Payments role remote?: It's hybrid — Patreon expects some on-site time in San Francisco.
How much experience is required?: At least 10 years of relevant experience for this Director of Engineering, Payments role.
Where is the role based?: Patreon is hiring for this position in San Francisco.
What's the tech stack?: Joblaze extracted these technologies from the posting: Compliance, Financial infrastructure, Payments.
What seniority level is this role?: Patreon targets lead candidates for this position.
Is this full-time or contract?: Full-time for this Director of Engineering, Payments role at Patreon.

From the original posting

$10 billion+ generated by creators since Patreon's inception
25 million+ paid memberships on Patreon today.

Patreon is looking for an Engineering Leader to lead our Payments team. This is one of the most consequential parts of Patreon's business: the systems that let creators earn a living and get paid reliably, and that let fans support them with a seamless, trustworthy checkout experience.

About the Team

The Payments team owns the 1) Payments Infrastructure which includes bill processing, compliance, vendor integrations, pay-in and payout methods, 2) Payments Experience which includes fan-facing checkout, and creator-facing payout experience, 3) Support & Internal tooling used across Patreon to run the business and support creators and fans. The team consists of 10-12 engineers that partner closely with dedicated Product, Design, and Product Marketing leads.

About the Role

As an Engineering Leader of the Payments teams, you will be partnering with product, operations, design, and data to craft a vision and roadmap to deliver a high quality payments product for our creators and their fans. You will be overseeing a team of software engineers to realize that vision.

Set technical direction and roadmap priorities in tight partnership with Product, Design, and PMM leads
Drive execution on major infrastructure initiatives (legacy billing deprecation, payments reliability, local payment methods expansion).
Set the org structure and operating model for Payments — determine team boundaries, staffing plan, and where to invest across infrastructure, experience, and support tooling
Champion a culture of operational excellence; Improve reliability and efficiency of payments infrastructure, and hold the line on guardrail metrics like Brand Trust and Total Payment Volume.
Collaborate with other teams so payments experiences feel cohesive across other surfaces product areas
Make the call on build-vs-buy and vendor partnership decisions for payment processing, compliance, and payout infrastructure
Represent Payments in cross-functional planning with Finance, Risk, Support, and GTM stakeholders

About You

12+ years of software engineering experience and 7+ years of experience managing engineering managers and teams
Direct experience with payments, billing, or financial infrastructure at scale — you understand PCI compliance, payment processing/orchestration, chargebacks, and reconciliation, or adjacent regulated-fintech domains
Comfort owning both the "keep the lights on" reliability work and new product bets in the same portfolio
Experience navigating vendor relationships and build-vs-buy decisions for critical infrastructure
Proven record of shipping high-impact, end-to-end product work in complex domains (ideally payments, fintech, or other mission-critical systems) at the org level
Operates comfortably at the executive level — regularly partners with and influences VP/C-level stakeholders across Finance, Risk, Support, and GTM
Strong cross-functional partnership skills — you'll work daily with Product, Design, Finance, and Support leads
Deep commitment to building high craft user experiences for both creators and fans
Experience working with experimentation driven approaches to optimize product surfaces and use of data to inform roadmap decisions
Skilled at building healthy, trusting relationships across Product, Design, business partners, and other engineering teams.
Nice to Have
- Experience with international payments expansion (local payment methods, currency conversion, cross-border compliance)
- Background in marketplace or creator-economy businesses

Put Creators First | They’re the reason we’re here. When creators win, we win.

Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.

Standard company text repeated across Patreon's postings is omitted here.

Director of Engineering, Payments

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