Posted by employer 5 months ago
First seen on Joblaze 5 months ago
Last verified on the company career page 21 hours ago
Skills & Technologies
Requirements
- Experience
- 6+ years
- Visa
- Sponsorship available
Benefits
Joblaze summary
The Senior Events Producer at Fin is responsible for overseeing the planning and execution of high-profile brand events, ensuring they are creatively ambitious and technically sound. This role requires expertise in live event production, including hybrid formats, and the ability to manage complex logistics and vendor relationships. Ideal candidates will have over six years of experience in producing large-scale events, particularly in B2B or technology sectors, and should be comfortable collaborating with various internal teams and senior stakeholders.
Joblaze insights
- Listed about 5 months ago — first seen on Joblaze April 30, 2026. Last confirmed on Intercom's careers page October 9, 2026.
- Salary band is above the typical range for comparable tech roles (median ~$129,582).
- Starts above 34% of 67 comparable senior other roles in United States that list AI/ML we track (median $165,000 across 34 companies). See AI/ML salary trends
- AI/ML appears in 4.3% of 2465 comparable senior other roles in United States; AV appears in 0.1% of 2465 comparable senior other roles in United States.
Quick facts
- Is the Events Producer role remote?
- It's hybrid — Intercom expects some on-site time in San Francisco, California.
- What's the salary range?
- Intercom lists $143,000–$177,000 for this role.
- How much experience is required?
- At least 6 years of relevant experience for this Events Producer role.
- Where is the role based?
- Intercom is hiring for this position in San Francisco, California.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML, AV, event production, event software, hybrid events, lighting.
- Does Intercom sponsor work visas for this role?
- Yes — the posting indicates visa sponsorship is available for the right candidate.
- What seniority level is this role?
- Intercom targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Events Producer role at Intercom.
From the original posting
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
What's the opportunity?
We're looking for an Events Producer to help deliver Intercom's most important brand events across North America and Europe. You'll join a small, high-performing team that creates memorable experiences showcasing Fin's product innovation and Intercom's leadership in AI.
In this role, you'll partner closely with senior producers to bring events to life—from planning through onsite execution. You'll own key workstreams, collaborate across Marketing and GTM teams, and help deliver exceptional experiences that drive both brand awareness and business impact.
This is an exciting opportunity for someone who thrives in a fast-paced environment, loves solving logistical puzzles, and is eager to grow their event production expertise while working on high-profile programs.
What will I be doing?
- Produce and execute Intercom's brand events, including hosted experiences, product launches, conferences, and pop-ups
- Own event planning and execution across assigned workstreams, including venue coordination, vendor management, budgets, production logistics, and run of show
- Support the delivery of hybrid events with both in-person and livestream experiences
- Partner cross-functionally with Product Marketing, Content, Communications, Sales, Customer Success, and R&D teams
- Coordinate with production vendors and agency partners to ensure seamless execution
- Manage attendee experience, registration, ticketing, speaker logistics, and event operations
- Help maintain production timelines, budgets, and project plans across multiple concurrent events
- Track event performance and contribute to post-event reporting and learnings
- Support flagship programs such as Pioneer and other strategic company events
- Help build scalable event processes, documentation, and production playbooks
- Travel up to 30% to support onsite event execution
What skills do I need?
- 3+ years of experience producing live events, conferences, field marketing events, or brand experiences
- Experience managing event logistics from planning through onsite execution
- Familiarity with live event production, including AV, staging, run of show, and vendor coordination
- Experience working with external vendors, venues, and production partners
- Strong project management skills with the ability to prioritize multiple deadlines
- Experience collaborating across cross-functional teams
- Familiarity with registration, ticketing, and event technology platforms
- Excellent organizational skills and attention to detail
- Calm under pressure with a proactive, solutions-oriented mindset
- Strong communication skills and a passion for creating exceptional attendee experience
Bonus skills & attributes
- Experience producing B2B marketing events or conferences
- Experience working at a SaaS or technology company
- Experience supporting hybrid or livestreamed events
- Familiarity with AI tools that improve event planning, production, or content creation
- Experience with event platforms (e.g. Cvent, Splash, Bizzabo, Goldcast, or similar)
- Multilingual (French or German)
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $118,00 - $141,900 Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
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