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Senior Forward Deployed Engineer

Join Mintlify as a Senior Forward Deployed Engineer, shaping enterprise-ready products with direct customer impact.

Location
San Francisco
Compensation
Not disclosed
Level
senior
Type
full time

Skills & Technologies

Requirements

Experience
5+ years

Benefits

Health Insurance 401k Match Equity/Stock Options Paid Time Off Wellness Stipend Annual team offsite Free Meals

Joblaze summary

In this role, the Senior Forward Deployed Engineer at Mintlify takes charge of technical ownership for major enterprise clients, ensuring the successful deployment and integration of the company's documentation platform. The position requires a strong background in backend software engineering, with a focus on cloud infrastructure and enterprise deployment challenges. Ideal candidates have over five years of experience, including direct customer interaction, and are comfortable navigating complex technical environments. This role offers a unique opportunity to shape the company's approach to enterprise solutions within a rapidly growing team.

Joblaze insights

Quick facts

How much experience is required?
At least 5 years of relevant experience for this Senior Forward Deployed Engineer role.
What's the tech stack?
Joblaze extracted these technologies from the posting: OIDC, Networking, cloud infrastructure, SAML, SSO.
What seniority level is this role?
Mintlify targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Senior Forward Deployed Engineer role at Mintlify.

From the original posting

Why Mintlify?

We're on a mission to empower builders.

  • Massive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 20,000+ companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, X, and over 20% of the last YC batch.

  • Small team, huge impact: We recently passed 65 employees and raised a $45 million Series B led by A16Z and Salesforce Ventures. Each new hire has a huge impact on shaping the company's trajectory.

  • Culture of slope over y-intercept: We value learning velocity, grit, and unapologetically unique personalities.

We grew in value faster than headcount and we’re looking to align the two quickly.

What you'll work on here

  • Serving as the dedicated technical owner for one or more of our largest enterprise customers after the contract has been signed

  • Shipping code, reliable software, and systems that carry production traffic from day one

  • Pioneering the patterns for deploying Mintlify inside organizations with 100,000+ employees

  • Scoping ambiguous customer asks into shippable plans, and saying no when the ask would fork the product

  • Designing and deliver self-hosted and VPC deployments, SSO (SAML/OIDC), and least-privilege access architectures

  • Building enterprise-specific integrations with customer systems as they exist today, finding the least invasive path rather than demanding a rebuild

  • Debugging production issues across the full stack and own them to resolution

  • Productizing the patterns you see across deployments: self-hosting packages, runbooks, integration templates

  • Feeding field knowledge back into the core product so we never solve the same problem twice

What you bring to the table

  • 5+ years of software engineering experience with real production ownership (you've been paged, you've done the postmortem), focused on backend work

  • Direct customer-facing experience: you've sat across from a customer, explained a technical limitation, and kept their trust

  • Comfort with enterprise deployment realities: cloud infrastructure, networking, SSO, compliance-conscious environments

  • Strong written and verbal communication: you can brief an executive and pair with their platform team in the same afternoon

  • Bonus points: Previous founding experience. Experience in an FDE, solutions architecture, or professional services motion.

Why you should join our Enterprise Solutions Team

The Enterprise Solutions team is new and this is a founding seat. We operate as a mini-startup inside each large enterprise deployment with full ownership and direct contact with the customer. You'll define how Mintlify builds enterprise-ready products and prove out the motion for serving the largest organizations in the world, with a direct and measurable line from your work to revenue.

Company Benefits:

  • Competitive compensation and equity

  • 20 days paid time off every year

  • 401k or RRSP

  • $420/mo. wellness stipend

  • 100% coverage for Health, dental, vision

  • Free Ubers to and from work

  • Free lunch and dinners

  • Annual team offsite (previously went to Alaska, Hawaii)

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