Lead a team in Customer Success at Lyra Health, focusing on customer engagement and relationship building.
Posted by employer 3 weeks ago
First seen on Joblaze 3 weeks ago
Last verified on the company career page 1 day ago
Not disclosed in this posting: compensation, years of experience, work arrangement, visa sponsorship.
Joblaze summary
In this role, the Senior Group Manager of Customer Success at Lyra Health will focus on fostering customer relationships and driving results through effective team leadership. Key skills include strong organizational abilities and a collaborative mindset, with an emphasis on navigating ambiguity. This position is ideal for someone with a proactive approach and a background in customer engagement, suited for a mid to senior-level professional. Lyra Health's commitment to evidence-based mental health care underscores the importance of this role in enhancing client satisfaction.
From the original posting
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role
Lyra Health is looking for a Senior Group Manager who is energized by engaging with customers, building relationships, and delivering results. Reporting to the Director of Customer Success, you will lead a subset of the team. You should be highly organized, detail-oriented, and resourceful. This role will be a great fit for you if you are a doer, passionate about making a difference, comfortable with ambiguity, and are naturally collaborative.