Senior HR Business Partner

TRM Labs is scaling fast, and our HRBP team is the connective tissue that keeps that growth healthy. As a Senior HR Business Partner, you will be a strategic partner to managers and senior leaders as we build a high-performance organization where every TRMer is engaged and operating at the top of their craft. You will coach, run org design, own performance and employee relations, and drive the programs that move retention. You will obsess over the metrics that matter: performance, business success, attrition and engagement, and turn people data into action in an AI-native culture. You will also build scalable systems and agentic workflows that provide our employees with bespoke, white-glove experiences that make TRM a meaningful place for them to grow their career.

The impact you will have:

• Increase retention: build action plans and develop programs that drive down voluntary attrition and increase engagement

• Drive organizational effectiveness: partner with senior leaders on how their organizations should run, scale and change via honest feedback.

• Enable business outcomes: connect talent strategy with strategic priorities and help leaders see around corners, weigh costs, and evaluate people-related decisions.

• Raise manager quality: provide ongoing coaching and targeted manager development programs.

• Increase talent density: advise managers around team and individual performance.

• Protect trust in the company: manage employee relations from intake to resolution, including investigations, documentation, and terminations.

• Lift engagement: turn pulse survey results into action plans, at company and team level, and driving them with managers.

• Shape the future of the organization: proactively lead org design and workforce planning and propose best-in-class compensation strategies to attract and retain top talent.

• Keep people steady through change: guide leaders through restructures and fast-changing priorities, including when there's no playbook. Sequence the change and communicate it clearly.

• Enable TRMers to have meaningful careers: build tools, frameworks, and programs that ensure our talent grow and develop.

• Build white-glove experiences at scale: create systems and AI agents that support your own workflow and give employees, managers and leaders a fast, high-quality experience. Be AI-native, and show managers how.

What we’re looking for:

• 7+ years in People/HR, including time as an HRBP advising managers and senior leaders.

• A track record of coaching executives and managers through change and on a variety of people-related topics ranging from org design, talent density, performance culture, employee investigations, talent strategy, etc.

• Experience leading change in ambiguous, fast-moving environments, including restructures where there is no playbook.

• Sound judgment and high integrity in confidential, high-stakes situations.

• A record of earning credibility with demanding technical and engineering teams.

• Strategic range and a willingness to get hands-on. You can plan the org change and then run the first conversation.

• Hands-on AI builder. You use AI daily and have built automations or agentic workflows for HRBP work. A tool you built for employees or managers, such as a career pathways tool, is a strong plus.

• Fluent with people data: you know how and when to use quantitative and qualitative people insights to shape people strategy and to measure whether your work moved drove business impact.

• Experience navigating multi-country employment is a plus.

About the Team:

• TRM's People team partners with leaders across R&D, GTM and G&A to build a stunning team and culture. You would be one of three HRBPs working as strategic advisors to our leaders and managers, while also building scalable people programs across manager development, compensation, talent management, career growth, and performance.

• The work is high-ownership and high-trust: you will make consequential people decisions that have direct impact on TRM’s future success and our ability to achieve our mission of making the world a safer place for billions of people.

• You will be stretched to grow across all aspects of people strategy, with the opportunity to go deep and wide as we build out programs and centers of excellence.

• The team operates in an AI-native culture where everyone is expected to use AI to raise their leverage.

Team Operating Rhythms:

• Distributed, not distant: the team collaborates across time zones using Slack, Notion and Zoom.

• Communication is async-first, with clear written context and strong meeting hygiene (every invite has an agenda).

• Decisions are documented in Decision Docs and reviewed openly.

Required online and collaboration hours:

• Schedule: Minimum 4-hour overlap with US Pacific business hours; core collaboration 7am to 12pm PT.

Travel Requirements:

• Schedule: Occasional team offsites

• Frequency: 2-4x a year

Learn about TRM Speed in this position:

• Within a week of engagement-survey results landing, turn them into action plans with leaders that enhance team performance.

• Diagnose an underperformance case and have an action plan within 2 days.

• Document and send next steps on a new employee relations case within 24 hours of it being raised.

• Draft a retention plan within the hour after a stay conversation, and bring comp benchmarking and options when a key employee is at risk.

The following represents the estimated range of compensation for this role:

• Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only

• The estimated base salary range for this role is $160,000 - 192,000

• Additionally, this role may be eligible to participate in TRM’s equity plan.

• Please note – we factor in the different costs for geographies outside the United States.

• Recruiter Intro: Qualifications, motivations, and alignment with the role.

• Accelerate repeatable workflows

• Structure and solve problems

• Improve output quality

• Increase speed and leverage

At TRM, you should expect:

• Priorities and targets to change quickly

• Operating with a high degree of ambiguity

• Close collaboration across teams and functions

• Frequent, high-touch communication

• Creative problem-solving and out-of-the-box thinking

• Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.