Own the technical architecture of IT Tooling automations at Coinbase, driving impactful automation projects in a hybrid work environment.
AI in the day-to-day
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs.
Requirements
- Experience
- 5+ years
Benefits
Joblaze summary
In this role, the Senior IT Support Engineer at Coinbase will focus on designing and managing the technical architecture of IT Tooling automations, ensuring efficient workflows across the organization. Key skills include expertise in automation tools like n8n and Airflow, along with a strong foundation in Git-based development practices. This position is ideal for seasoned professionals with over five years of experience in IT engineering or systems engineering, particularly those comfortable navigating complex, ambiguous environments. The role is part of a dynamic team that emphasizes high standards and collaboration across global IT functions.
Joblaze insights
- Listed 17 days ago on Joblaze — tracked directly from Coinbase's career page.
- Coinbase has 163 other open roles including Strategic Program Lead, Supervisor, Customer Success Team, Staff Applied Data Scientist, Pricing.
- 134 active Jira roles on Joblaze right now.
- 126 active Airflow roles on Joblaze right now.
- 78 active Google Workspace roles on Joblaze right now.
- Salary band is above the typical range for comparable tech roles (median ~$117,000).
- Pays more than 0% of the 86 salaried Jira roles we track (median $135,720).
Quick facts
- Is the Senior IT Support Engineer role remote?
- It's hybrid — Coinbase expects some on-site time in Remote - India.
- What's the salary range?
- Coinbase lists INR 3,419,600–INR 3,419,600 for this role.
- How much experience is required?
- At least 5 years of relevant experience for this Senior IT Support Engineer role.
- Where is the role based?
- Coinbase is hiring for this position in Remote - India.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Temporal, Okta, Slack API, Jira, n8n, Airflow.
- What seniority level is this role?
- Coinbase targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Senior IT Support Engineer role at Coinbase.
From the original posting
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
The IT Tooling team sits within IT Support & Services (ITSS) and builds the automations that power ITSS's own operations. Our in-house bot, Ask IT, deflects the majority of company-wide IT requests before they reach a human. Beyond that, we automate ITSS's core day-to-day workflows — ticket triage, access reviews, onboarding and offboarding — which employees experience as self-service. You'll own technical domains within the IT Tooling platform and partner with regional IT teams across APAC, EMEA, and AMER through platforms including n8n, Jira, Okta, Airflow, and Temporal.
What You'll Do
- Own the technical architecture of IT Tooling automations, driving design decisions on system structure, integration patterns, and tooling across n8n, Airflow, Temporal, and Jira
- Establish architecture standards and code review practices that raise the team's overall engineering bar
- Lead as technical DRI on the most complex, highest-impact automation projects, from discovery and design through production delivery
- Partner with Security, Corporate Engineering, and IAM to resolve technical blockers and represent the team in cross-functional architecture discussions
- Build shared frameworks and reusable components that reduce single points of failure across the platform
- Produce architecture documentation and decision records that enable the team to scale with minimal dependency on any single individual
- Manage your own workload with a high degree of independence, translating loosely scoped problems into production-ready technical specifications
Required Skills and Experience
- 5+ years of experience in IT engineering, automation, or systems engineering, with demonstrated ownership of architecture decisions, engineering standards, or platform-level systems that others build on top of
- Deep expertise building and maintaining complex automations using n8n, Airflow, Temporal, Jira Automation, or Workato, paired with strong Git-based development workflows including branching, CI/CD, and code review
- Working knowledge of Okta, Slack API, and Google Workspace administration sufficient to design secure, scalable automation architecture
- Ability to operate in ambiguous environments and translate loosely scoped problems into production-ready technical specifications
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.