Lead workplace operations at Suno, ensuring a vibrant office experience across multiple locations while managing a team.
Posted by employer 5 days ago
First seen on Joblaze 4 days ago
Last verified on the company career page 13 hours ago
What you'll build
Must have
Nice to have
Practical constraints
AI in the day-to-day
Hands-on use of AI tools to speed up workflows like vendor research, event planning, budget tracking, or creating playbooks.
Requirements
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
The Senior Manager of Workplace Operations at Suno is responsible for enhancing the workplace experience across multiple offices, ensuring that each location embodies the company's culture while efficiently scaling operations. This role requires expertise in managing budgets, vendor negotiations, and event planning, alongside strong project management skills to keep initiatives on track. Ideal candidates will have significant experience in workplace operations and team management, particularly in high-growth environments. The position involves collaboration with various departments, making it suitable for someone who thrives in a dynamic, cross-functional setting.
Joblaze insights
Quick facts
From the original posting
About the Role
As Suno grows its teams and real estate footprint across Cambridge, New York, Los Angeles, and San Francisco, the company is looking for a senior lead to own all workplace experience initiatives that make our offices feel unmistakably Suno, while helping us efficiently scale. You're the one who notices what's not landing, figures out why, and fixes it before anyone has to ask.
Our Senior Manager, Workplace Experience sits at the center of a lot of moving parts: you'll build and iterate on in-office operations and programming, stand up systems that let workplace experience scale across four sites while keeping our human, music-centered touch, plan and run the operational and financial aspects of major office-based events and company offsites, and act as the cross-functional partner between Workplace and IT, Security, Finance, Communications, Music, Brand, and Executive Assistants, to name but a few.
This is a builder's role for someone who is equally comfortable running the operations of a 300-person offsite and sitting in a room helping shape what Suno's culture should feel like as the company doubles in size. You'll report to the VP of People and partner closely with her as a strategic thought partner, not just an executor.
What You’ll Do
Own the workplace experience strategy, roadmap and budget across all four offices: forecast spend, track it against plan, negotiate with vendors, and make sure every dollar goes toward experiences people actually value.
Manage our office managers and coordinators in Cambridge, New York, San Francisco, and Los Angeles as they design and run in-office programming, share playbooks, vendors, and what’s working so every office feels genuinely Suno.
Lead operations for office events, company offsites or celebrations, and any recruiting events, from budgets, to venue hire, to run-of-show and day-of execution, partnering with cross-functional stakeholders.
Keep the Workplace team’s roadmap on track by chasing down commitments and dependencies, setting up workplace operations ahead of new office openings, and flagging risks before they become last-minute fires.
Partner with Physical Security to ensure that all offices are operating according to required codes and protocols, ensuring employee health and safety is a top priority.
8–10 years in workplace operations and experience, including owning a multi-site program.
3–5 years managing people, including hiring, onboarding, and developing a team spread across multiple locations.
Experience owning a large workplace budget end to end: forecasting, tracking spend against plan, and making tradeoffs on where money goes.
A track record of planning and running large events and offsites (hundreds of attendees), from budget and venue to run-of-show and day-of execution.
Experience sourcing and negotiating with vendors and managing those relationships over time.
Strong cross-functional influence, comfortable working with executives and partners like IT, Security, Finance, and Brand, and shaping strategy rather than only executing it.
Strong project management: you keep a roadmap moving, follow up on dependencies, and raise risks early.
Hands-on use of AI tools to speed up workflows like vendor research, event planning, budget tracking, or creating playbooks.
A hospitality mindset, with a habit of noticing what isn’t working for people and fixing it before anyone asks.
Nice-to-Haves
Experience at a high-growth tech company, ideally during a period of rapid headcount growth.
Work Location Policy
This role is expected to work from Suno's NYC office 5 days a week, per Suno's company policy. Full-time employees will receive competitive equity packages, and comprehensive benefits. The actual base salary offered may vary depending on location, skills, qualifications, and experience.
Willingness to travel (up to 25%) to lead team members and support offices across Suno locations.
Perks & Benefits for Full-Time Employees
Company Equity Package
16 Weeks of Paid Parental Leave
Creative Education Stipend
Generous Commuter Allowance
In-Office Lunch (5 days per week)
Standard company text repeated across Suno's postings is omitted here.