Senior Professional Services Project Manager, Paris
Manage complex IT and software consulting projects at GitLab while collaborating with global teams and customers.
Posted by employer 8 hours ago
First seen on Joblaze 12 minutes ago
Last verified on the company career page 12 minutes ago
Skills & Technologies
What you'll build
- Manage large-scale commercial projects
- Collaborate with GitLab Support, Engineering, and Product teams
- Drive improvements to project management tools and processes
- Summarize key customer projects monthly
- Manage customer escalations
Must have
- Experience managing complex IT or software consulting projects
- Ability to manage project scope, schedules, resources, and risks
- Ability to build effective relationships with customer leaders
- Ability to identify and resolve project challenges
Nice to have
- Enterprise customer experience
- Professional Services experience
AI in the day-to-day
All team members are expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact.
Not disclosed in this posting: compensation, years of experience, visa sponsorship.
Benefits
Joblaze summary
In the role of Senior Professional Services Project Manager at GitLab, the individual will oversee complex IT and software consulting projects, ensuring they are delivered on time and within budget while managing stakeholder communications. Key skills include expertise in project management methodologies, both traditional and agile, along with the ability to navigate customer escalations and foster relationships with various stakeholders. This position is suited for experienced professionals with a background in managing large-scale projects and a strong understanding of software development processes. GitLab emphasizes a collaborative culture, integrating AI into workflows to enhance produc
Joblaze insights
- Listed today — first seen on Joblaze November 12, 2026. Last confirmed on GitLab's careers page November 12, 2026.
Quick facts
- Is the Senior Professional Services Project Manager, Paris role remote?
- Yes — GitLab lists this as a fully remote position.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Agile, Project Management, Scrum, Software Development.
- What seniority level is this role?
- GitLab targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Senior Professional Services Project Manager, Paris role at GitLab.
From the original posting
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
Senior Professional Services Project Manager, Paris
GitLab Senior Professional Services Project Managers manage complex projects from initiation through delivery and closure. In this role, you'll coordinate with cross-functional teams and our global customers to complete distinct projects on time and within budget. You'll use your experience managing information technology and software consulting projects and your knowledge of traditional and agile project management and software development methods. You'll also manage executive stakeholder communications, manage escalations, and help improve Professional Services project management practices.
What you’ll do
- Manage large-scale commercial projects and executive stakeholder meetings and communications.
- Collaborate with GitLab Support, Engineering, and Product teams to resolve complex customer problems using GitLab technologies.
- Drive improvements to Professional Services project management tools, processes, procedures, and templates.
- Summarize key customer projects monthly and provide a summary for quarterly business reviews.
- Develop and manage delivery schedules, customer expectations, project scope, resources, status, risks, and issues for technical and consulting services.
- Manage customer escalations by coordinating with customers and GitLab stakeholders, including the executive team, Sales, and Technical Account Managers.
- Establish reliable, repeatable delivery processes, metrics, and operational procedures.
- Set and achieve forecast goals by aligning customers, Technical Architects, project engineers, partner consultants, and delivery partners.
What you’ll bring
- Experience managing complex information technology or software consulting projects for external customers from initiation through closure.
- Ability to manage project scope, schedules, resources, customer expectations, risks, issues, and multiple priorities while delivering concise executive-level status reports.
- Ability to build effective relationships with customer leaders, communicate with internal and external stakeholders, and manage escalations.
- Ability to identify and resolve project challenges, motivate advisory teams and contributors, and mediate conflicts.
- Experience supporting timely revenue recognition and executing change orders when needed.
- Knowledge of project management and technical delivery methods for software, including Project Management Institute methodologies, agile or Scrum, the software development lifecycle, and project management or agile tools such as GitLab.
- Enterprise customer and Professional Services experience is a plus.
How GitLab Supports Full-Time Employees
Standard company text repeated across GitLab's postings is omitted here.