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Senior Program Manager, Employee Experience

Own a strategic Virtual First work stream focused on tool optimization and technology-enabled ways of working at Dropbox.

Location
Canada
Compensation
CA$128.4k–CA$173.7k/yr
Level
senior
Type
full time · Remote

Posted by employer 3 days ago

First seen on Joblaze 1 day ago

Last verified on the company career page 1 day ago

What you'll build

  • Own the strategy, roadmap, priorities, and outcomes of a Virtual First work stream
  • Design and lead organizational research, pilots, and experiments
  • Translate qualitative and quantitative findings into actionable recommendations
  • Manage a portfolio of concurrent programs and initiatives
  • Facilitate cross-functional Steering Committees and initiatives

Must have

  • 8+ years of experience in program management, organizational effectiveness, or related discipline
  • Expertise in tools and technology enablement, including AI adoption
  • Demonstrated experience independently leading complex, cross-functional programs
  • Experience designing and managing research, pilots, or experiments
  • Strong understanding of Virtual First or modern ways of working
  • Excellent written, verbal, and executive communication skills

Nice to have

  • Experience working in a distributed or Virtual First organization
  • Experience with organizational behavior or change management
  • Demonstrated curiosity about the future of work and emerging technologies

AI in the day-to-day

Focus on AI enablement and technology-supported ways of working.

Requirements

Experience
8+ years

Not disclosed in this posting: visa sponsorship.

Joblaze summary

In the role of Senior Program Manager for Employee Experience at Dropbox, the individual will oversee a strategic initiative aimed at enhancing technology-enabled workflows and tools for a distributed workforce. This position requires expertise in program management, organizational effectiveness, and AI adoption, with a focus on designing and executing research and experiments to drive employee engagement and productivity. Ideal candidates will have significant experience leading complex, cross-functional programs and a strong understanding of modern work environments. The role is part of a team dedicated to innovating how employees interact with technology in a Virtual First setting.

Joblaze insights

  • Listed yesterday — first seen on Joblaze October 3, 2026. Last confirmed on Dropbox's careers page October 3, 2026.
  • Starts above 35% of 17 comparable senior management roles in Canada we track (median $96,582 across 13 companies).

Quick facts

Is the Senior Program Manager, Employee Experience role remote?
Yes — Dropbox lists this as a fully remote position.
What's the salary range?
Dropbox lists CAD 128,400–CAD 173,700 for this role.
How much experience is required?
At least 8 years of relevant experience for this Senior Program Manager, Employee Experience role.
What's the tech stack?
Joblaze extracted these technologies from the posting: AI, Employee Experience, Technology, behavioral science, organizational research.
What seniority level is this role?
Dropbox targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Senior Program Manager, Employee Experience role at Dropbox.

From the original posting

Role Description

Dropbox’s Virtual First team researches, tests, and scales better ways of working for a distributed organization. We combine organizational research, experimentation, behavioral science, technology, and employee experience to continuously improve how Dropboxers work—wherever they are.

As a Senior Program Manager, Employee Experience, you will own a strategic Virtual First work stream focused on tool optimization and technology-enabled ways of working, identifying opportunities to improve employee effectiveness and translating those opportunities into research, experiments, recommendations, and scalable organizational change.

This role combines program management with research, innovation, and cross-functional stakeholder management. You will manage a portfolio of interconnected programs rather than a single project, with particular focus on knowledge management, AI enablement, and building employee confidence with tools and technology. You will establish research priorities, design and facilitate experiments, synthesize findings, and work with partners across Dropbox to turn evidence into better ways of working.

Success in this role means creating new knowledge, translating that knowledge into clear recommendations, and driving measurable improvements in employee effectiveness, tool confidence, and adoption of AI-enabled and technology-supported ways of working.

Responsibilities

  • Own the strategy, roadmap, priorities, and outcomes of a Virtual First work stream focused on technology, including tools, workflows, automations, AI enablement, and knowledge management
  • Design and lead organizational research, pilots, and experiments that test new ways of working
  • Translate qualitative and quantitative findings into actionable recommendations, behavioral frameworks, and operating models for downstream adoption
  • Manage a portfolio of concurrent programs and initiatives from initial scoping through research, validation, and enablement planning
  • Establish clear objectives, success measures, milestones, risks, and reporting across the work stream
  • Facilitate cross-functional Steering Committees and initiatives involving stakeholders across People, Technology, Communications, Operations, and other business functions
  • Partner with People Analytics and other measurement experts to establish research methodologies and evaluate outcomes.

Requirements

  • 8+ years of experience in program management, organizational effectiveness, workplace strategy, employee experience, innovation, research, or a related discipline.
  • Expertise in tools and technology enablement, including AI adoption, knowledge management, digital workflows, automation, and the design of technology-enabled ways of working that improve employee effectiveness.
  • Demonstrated experience independently leading complex, cross-functional programs from ambiguity through measurable outcomes.
  • Experience designing and managing research, pilots, experiments, or other evidence-based innovation programs.
  • Strong understanding of Virtual First, distributed, hybrid, or modern ways of working.
  • Excellent written, verbal, facilitation, and executive communication skills.
  • Comfort working in ambiguity and proactively identifying opportunities rather than waiting for assignments.

Preferred Qualifications

  • Experience working in a distributed or Virtual First organization.
  • Experience with organizational behavior, change management, behavioral science, workplace research, or human-centered design.
  • Demonstrated curiosity about the future of work and emerging technologies.

Compensation

Canada Pay Range
$128,400—$173,700 CAD

Standard company text repeated across Dropbox's postings is omitted here.

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