Build AI infrastructure and systems for customer support and compliance automation at Coinbase as a Senior Software Engineer.
Posted by employer 1 week ago
First seen on Joblaze 5 days ago
Last verified on the company career page 18 hours ago
Skills & Technologies
What you'll build
- Own the design and delivery of agentic AI systems
- Build scalable backend infrastructure
- Drive end-to-end project execution on AI initiatives
- Partner with teams to identify automation opportunities
- Lead code reviews and mentor engineers
Must have
- 5+ years of experience in software engineering
- Hands-on experience building LLM-based applications
- Proficiency in Python and Golang
- Track record of delivering end-to-end projects
- Experience building data pipelines
Nice to have
- Experience navigating rapid company growth
- Familiarity with GenAI frameworks/tools
- Background in AI/LLM infrastructure
Role intensity
70% hands-on coding
AI in the day-to-day
You'll build AI infrastructure and agentic systems that automate customer support and compliance operations.
Requirements
- Experience
- 5+ years
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
In the role of Senior Software Engineer on the Platform Core Automation team at Coinbase, the individual will focus on developing AI systems that automate customer support and compliance tasks. Key skills include proficiency in Python and Golang, along with experience in building LLM-based applications and managing production services within a microservices architecture. This position is ideal for seasoned engineers with a strong background in AI and a track record of delivering impactful projects in complex environments. The team operates in a fast-paced setting, emphasizing collaboration across various departments to drive automation initiatives.
Joblaze insights
- Listed 5 days ago — first seen on Joblaze September 23, 2026. Last confirmed on Coinbase's careers page September 27, 2026.
- Salary band is in line with the typical range for Backend roles (median ~$180,000).
- Starts above 61% of 148 comparable senior backend roles in United States that list Python we track (median $173,958 across 65 companies). See Python salary trends
- Python appears in 41.6% of 493 comparable senior backend roles in United States; Microservices appears in 1.4% of 493 comparable senior backend roles in United States.
Quick facts
- Is the Senior Software Engineer, Backend - Platform (Core AI Automation) role remote?
- Yes — Coinbase lists this as a fully remote position.
- What's the salary range?
- Coinbase lists $186,065–$218,900 for this role.
- How much experience is required?
- At least 5 years of relevant experience for this Senior Software Engineer, Backend - Platform (Core AI Automation) role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML, Golang, Microservices, MongoDB, PostgreSQL, Python.
- What seniority level is this role?
- Coinbase targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Senior Software Engineer, Backend - Platform (Core AI Automation) role at Coinbase.
From the original posting
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
As a Senior Software Engineer on the Platform Core Automation team, you'll build the AI infrastructure and agentic systems that automate customer support and compliance operations at Coinbase. This team is reimagining what these processes look like when AI handles them end-to-end, replacing manual workflows with intelligent agents that resolve customer issues and execute compliance tasks autonomously. You'll own the design and delivery of LLM-powered systems, grounding techniques, and integration pipelines that directly reduce resolution times, cut costs, and improve accuracy across millions of customer interactions.
What you’ll be doing (ie. job duties):
- Own the design and delivery of agentic AI systems that power Coinbase's customer support and compliance automation, from LLM orchestration through production deployment and monitoring.
- Build scalable, secure backend infrastructure in Python and Golang that serves AI workloads, including model integration pipelines, guardrails, grounding mechanisms, and measurement frameworks.
- Drive end-to-end project execution on complex AI initiatives, making technical trade-offs across latency, accuracy, cost, and reliability.
- Partner with Customer Experience, Compliance, and product engineering teams to identify high-impact automation opportunities and translate operational pain points into AI-powered solutions.
- Strengthen engineering quality across the team by leading code reviews, mentoring engineers on AI system design patterns, and contributing to on-call rotations and incident response.
What we look for in you (ie. job requirements):
- 5+ years of experience in software engineering, with proven expertise in designing, building, and maintaining production services using a microservices architecture.
- Hands-on experience building LLM-based applications or AI/ML systems in production, including prompt engineering, retrieval-augmented generation (RAG), or agentic AI frameworks.
- Proficiency in Python and Golang (or comparable backend languages), with experience integrating third-party AI models and APIs into production workflows.
- Track record of delivering end-to-end projects with measurable business impact in ambiguous problem spaces.
- Experience building data pipelines, integrating with external vendors, or working with large-scale unstructured data sources (e.g., blockchain data, customer interaction logs).
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Nice to haves:
- Experience navigating rapid company growth (e.g., from startup to mid-size).
- Familiarity with GenAI frameworks/tools, Python, GoLang, Docker, Postgres, MongoDB.
- Background in AI/LLM infrastructure is a strong plus.
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
Standard company text repeated across Coinbase's postings is omitted here.