Join Coinbase as a Staff Software Engineer to architect AI systems that transform customer support and compliance processes.
Posted by employer 2 weeks ago
First seen on Joblaze 2 weeks ago
Last verified on the company career page 1 day ago
Skills & Technologies
Role intensity
40% coding
AI in the day-to-day
You'll own the technical direction for production AI systems, working across cross-functional teams to bring this vision to reality.
Requirements
- Experience
- 8+ years
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
In this role, the Staff Software Engineer will focus on architecting and developing AI systems that enhance Coinbase's operational efficiency, particularly in customer support and compliance. Key skills include extensive experience with distributed systems, LLM applications, and API design, ensuring the reliability and effectiveness of AI agents. This position is ideal for seasoned engineers with a strong background in AI and a passion for driving innovation in a fast-paced environment. The team operates in a dynamic setting, emphasizing collaboration and high standards.
Joblaze insights
- Listed 17 days ago on Joblaze — tracked directly from Coinbase's career page.
- Coinbase has 230 other open roles including Senior Software Engineer, Developer Infrastructure, Payments Risk Analyst I, Customer Support Specialist II.
- 5148 active AI/ML roles on Joblaze right now.
- 488 active APIs roles on Joblaze right now.
- 431 active distributed systems roles on Joblaze right now.
- Salary band is above the typical range for Backend roles (median ~$180,000).
- Pays more than 70% of the 2236 salaried AI/ML roles we track (median $180,000). See AI/ML salary trends
Quick facts
- Is the Staff Software Engineer, Backend - Platform (Core AI Automation) role remote?
- It's hybrid — Coinbase expects some on-site time in Remote - USA.
- What's the salary range?
- Coinbase lists $218,025–$256,500 for this role.
- How much experience is required?
- At least 8 years of relevant experience for this Staff Software Engineer, Backend - Platform (Core AI Automation) role.
- Where is the role based?
- Coinbase is hiring for this position in Remote - USA.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML, APIs, LLM-based applications, distributed systems, orchestration.
- What seniority level is this role?
- Coinbase targets staff-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Staff Software Engineer, Backend - Platform (Core AI Automation) role at Coinbase.
From the original posting
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
As a Staff Software Engineer on the Core Automation team within the Platform group, you'll architect and build the Agentic AI systems that are transforming how Coinbase operates. This team is reimagining customer support and compliance processes for a fully AI-driven world, designing intelligent agents, orchestration frameworks, and measurement systems that deliver delightful customer experiences at scale. You'll own the technical direction for production AI systems, working across cross-functional teams to bring this vision to reality while building primitives that scale automation across the company.
What you'll do:
- Architect and build Agentic AI systems that power Coinbase's compliance automation and other Operations, from intelligent agents through orchestration and guardrails
- Design foundational APIs and measurement frameworks that ensure AI agents are grounded, relevant, and reliably deliver customer delight with minimal hallucination
- Lead technical direction for distributed systems underpinning AI automation, defining architecture patterns and strategic roadmaps in partnership with engineering leadership
- Build reusable primitives and orchestration solutions that enable AI-powered automation to scale across multiple domains beyond the initial customer support and compliance focus
- Mentor engineers on AI system design techniques, coding standards, and production-readiness practices for LLM-based applications
Required skills and experience:
- 8+ years in software engineering with demonstrated experience architecting distributed systems and shipping production AI/ML applications
- Experience working with LLM-based applications, familiarity with - measuring and improving grounding, reducing hallucinations, and building guardrails for reliability
- Deep expertise designing APIs, orchestration layers, and evaluation frameworks for agentic AI systems at scale
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
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- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
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