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Senior Solutions Engineer

Join Decagon as a Senior Solutions Engineer to shape AI-powered solutions for enterprise customers.

Location
New York City
Compensation
Not disclosed
Level
senior
Type
full time · On-site

Posted by employer 9 months ago

First seen on Joblaze 1 month ago

Last verified on the company career page 1 day ago

Apply at Decagon → Save job Scanned from decagon.ai

Skills & Technologies

AI in the day-to-day

Decagon's technology enables AI agents that power personalized interactions across various channels.

Requirements

Experience
4–6 years

Not disclosed in this posting: compensation, visa sponsorship.

Benefits

401k Match Take what you need vacation policy Daily lunches and snacks Disability benefits Wellness Stipend Fertility and family building benefits Health Insurance Parental Leave Life Insurance

Joblaze summary

In the role of Senior Solutions Engineer at Decagon, the individual will engage directly with enterprise clients, providing technical guidance and crafting tailored AI solutions that integrate seamlessly into existing systems. Key skills include a strong background in sales engineering, particularly in AI, along with the ability to communicate complex concepts to a variety of stakeholders. This position is ideal for someone with several years of customer-facing experience, particularly in a fast-paced startup environment. Decagon emphasizes a collaborative culture focused on innovation and delivering exceptional customer experiences.

Joblaze insights

  • Listed about a month ago — first seen on Joblaze September 3, 2026. Last confirmed on Decagon's careers page October 27, 2026.
  • This exact title is also open at 5 other locations at Decagon: Amsterdam, London, Austria, France, San Francisco.
  • AI/ML appears in 43.2% of 1049 comparable senior ai/ml roles.

Quick facts

Is the Senior Solutions Engineer role remote?
No — this is an on-site role in New York City.
How much experience is required?
4–6 years of relevant experience for this Senior Solutions Engineer role.
Where is the role based?
Decagon is hiring for this position in New York City.
What's the tech stack?
Joblaze extracted these technologies from the posting: AI/ML.
What seniority level is this role?
Decagon targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Senior Solutions Engineer role at Decagon.

From the original posting

About the Role

Decagon is looking for a Senior Solutions Engineer, a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems.

Your background looks something like this

  • 4-6 years of customer facing experience in a sales engineering (pre-sales) role

  • Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer

  • Create and architect generative AI experiences for our customer’s end users

  • Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value

  • Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders

  • Strong interpersonal and teamwork skills

  • Functional understanding of GTM systems and workflows

Even better if you have

  • 2+ years of AI sales engineering experience

  • Experience in a high-growth startup environment

  • Medical, Dental, and Vision benefits for you and your family

  • Life Insurance and Disability Benefits

  • Retirement Plan (e.g., 401K, pension)

  • Parental Leave

  • Fertility and family building benefits through Carrot

Standard company text repeated across Decagon's postings is omitted here.

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