Senior UX Researcher, Core Pillars

Datadog is looking for a Senior UX Researcher to shape strategically important products across Core Pillars. The researcher’s initial focus will be Agent Console, an emerging product area helping teams understand and improve the performance, usage, cost, reliability, and business value of AI agents. As priorities evolve, the role may support other product areas within Core Pillars.

You’ll establish a foundational understanding of our users while supporting product and design decisions happening today. This is a high-autonomy individual contributor role for someone who thrives in technically complex, quickly evolving environments and wants to build a durable research program and not simply execute a queue of studies.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What you’ll do:

• Build and own an ongoing research program across Core Pillars, beginning with Agent Console and spanning foundational discovery, product evaluation, and post-launch learning.
• Partner with Product, Design, and Engineering to identify consequential decisions and conduct focused mixed-methods research using qualitative and quantitative evidence.
• Develop a strong understanding of AI agents, complex technical workflows, and enterprise users so you can identify meaningful questions and engage credibly with customers and partners.
• Develop a clear point of view from the evidence, influence product strategy and design, and remain involved through implementation and measurement.
• Advance how research is practiced by using AI-assisted workflows, connecting qualitative insight with behavioral data, building reusable knowledge, and enabling partners to conduct focused research.

Who you are:

• You can independently own a meaningful portfolio of research from opportunity identification through execution, decision-making, and follow-through.
• You have deep qualitative research skills and can confidently use product telemetry, surveys, and other quantitative evidence.
• You connect research to product decisions and business outcomes, and you stay involved long enough to understand whether the intended results were achieved.
• You use AI thoughtfully in your research practice and can explain how it has improved the speed, scale, quality, or impact of your work.
• You can quickly learn complex technical domains and conduct effective research with enterprise and technical users.
• You communicate clearly, build trusted partnerships, and influence stakeholders with a practical, evidence-grounded point of view.

Nice to have:

• Experience researching AI products, developer tools, observability, infrastructure, or other complex B2B software is a strong plus.

Benefits & Growth:

• Product training to develop an in-depth understanding of our product and space
• Continuous career development and pathing opportunities for internal mobility
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Free global mental health benefit through Spring Health
• Generous global benefits

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