Join Kong as a Site Reliability Engineer 2 to ensure the reliability and performance of managed services in a dynamic environment.
Posted by employer 5 days ago
First seen on Joblaze 4 days ago
Last verified on the company career page 1 day ago
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Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Joblaze summary
In the role of Site Reliability Engineer 2 for Managed Gateways, the individual will focus on maintaining the reliability and performance of Kong's managed services through automation and proactive monitoring. Key skills include proficiency in Golang or Python, experience with Kubernetes, and familiarity with cloud platforms like AWS or GCP. This position is ideal for someone with at least two years of SRE experience who thrives in a collaborative environment and is committed to enhancing system stability. Kong's emphasis on accountability and cross-functional teamwork highlights its dynamic and growth-oriented culture.
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If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
As an SRE 2 for Managed Gateways, you will be pivotal in ensuring the rock-solid reliability, scalability, and performance of Kong's critical managed services. Your expertise will directly impact customer trust and position Kong as a leader in the Agentic Era through unparalleled product stability.
What You’ll Do:
Implement and maintain robust automation for deploying and operating Kong's Managed Gateways across various cloud environments.
Monitor system health, performance, and uptime, striving for 99.99% availability for our core infrastructure.
Resolve complex production incidents efficiently, participating actively in on-call rotations to maintain service continuity.
Build resilient tools and systems that enhance the overall reliability and operational efficiency of our platform.
Contribute proactively to the prevention of technical debt, ensuring sustainable and scalable operations as Kong grows.
Collaborate closely with engineering teams to design, review, and implement resilient and highly scalable services.
What You’ll Bring:
2+ years of experience applying Site Reliability Engineering (SRE) principles and practices in a production environment.
Proficiency in at least one of Golang or Python for automation, tooling, and infrastructure as code.
Hands-on experience with Kubernetes and major cloud platforms such as AWS, GCP, or Azure.
Familiarity with monitoring, logging, and alerting tools (e.g., Prometheus, Grafana, Datadog).
Solid understanding of networking concepts, distributed systems, and API gateways.
The Kong DNA:
Own the reliability and performance of critical production systems with a strong sense of accountability.
Drive urgent resolution of issues, demonstrating a bias for action and minimizing customer impact.
Collaborate effectively with cross-functional teams, fostering an environment of shared understanding and collective success.
Bonus Points:
Experience with Kong Gateway or other API management platforms.
Relevant cloud certifications (e.g., AWS Certified DevOps Engineer, Kubernetes Administrator).
Active contributions to open-source projects or developer communities.
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About Kong:
Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.