Site Reliability Engineer
Join ElevenLabs as a Site Reliability Engineer to set reliability standards and improve resilience across AI-driven platforms.
Posted by employer 1 day ago
First seen on Joblaze 7 hours ago
Last verified on the company career page 7 hours ago
Skills & Technologies
What you'll build
- Set reliability standards across platforms
- Define reliability targets with product teams
- Design and run disaster recovery programmes
- Own incident response and post-mortems
- Build AI-assisted investigation and auto-resolution
Must have
- Hands-on experience running production systems at scale
- Strong background in backend development
- Experience owning incident response and on-call
- Experience with observability and alerting
- Solid grounding in Kubernetes and cloud infrastructure
AI in the day-to-day
We use AI to move faster with higher-quality results across the whole company.
Not disclosed in this posting: compensation, seniority, years of experience, visa sponsorship.
Benefits
Joblaze summary
The Site Reliability Engineer at ElevenLabs focuses on establishing and maintaining high reliability standards for the company's AI platforms, ensuring minimal downtime for users. This role requires a strong background in backend development, experience with incident response, and proficiency in cloud infrastructure, particularly Kubernetes and AWS or GCP. Ideal candidates are those with hands-on experience in production systems and a track record of enhancing reliability through automation and coding. The position is part of a dedicated Reliability team that collaborates closely with product and engineering teams to drive resilience and continuous improvement.
Joblaze insights
- Listed today — first seen on Joblaze October 14, 2026. Last confirmed on ElevenLabs's careers page October 14, 2026.
- Kubernetes appears in 62.7% of 51 comparable devops/sre roles in United Kingdom; GCP appears in 23.5% of 51 comparable devops/sre roles in United Kingdom.
Quick facts
- Is the Site Reliability Engineer role remote?
- Yes — ElevenLabs lists this as a fully remote position.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AWS, GCP, Kubernetes.
From the original posting
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
About the role
We’re hiring Site Reliability Engineers to set the reliability standard across everything we build. Businesses and developers build their own products and customer experiences on our platforms, from live customer conversations to content production, much of it real time and latency-sensitive. Our reliability is part of theirs, so there is very little room for downtime. You’ll join our dedicated Reliability team and own how we design for resilience, respond to incidents and keep improving.
You’ll work directly with product and engineering teams to define reliability targets, build the tooling to measure them, and shape the architecture and practices behind them.
Design and run disaster recovery programmes, setting ambitious recovery targets and testing against them regularly.
Define SLAs and SLOs with each product team, and build the tooling to track them by product and customer.
Own how we detect, respond to and learn from incidents, including alerting design, the incident process and post-mortems, and our on-call process.
Build AI-assisted investigation and auto-resolution, from agent-led diagnosis to automated remediation.
Embed with product teams to shape architecture and engineering practices for resilience at scale.
Requirements
Hands-on experience running production systems at scale as an SRE, infrastructure engineer or similar, with a track record of measurably improving reliability.
A strong background in backend development, and a habit of solving reliability problems with code and automation.
Experience owning incident response, on-call and post-mortems, and driving fixes through to completion.
Experience with observability and alerting, and with defining and tracking SLOs or SLAs.
Solid grounding in Kubernetes and cloud infrastructure (GCP and AWS preferred)
Location
This role is remote and can be executed globally. If you prefer, you can work from our offices in London, New York, San Francisco, and Warsaw.
#LI-Remote
Standard company text repeated across ElevenLabs's postings is omitted here.