Joblaze summary

In this role, the backend engineer will focus on enhancing Ramp's communications platform, ensuring that messages reach users reliably and efficiently across various channels. Key skills include experience with production backend systems, strong system design judgment, and a collaborative approach to technical decisions. This position is ideal for someone with a proven track record of owning system areas and shaping their technical direction, particularly in high-volume environments. Ramp's emphasis on building dependable systems makes this a critical role within a team dedicated to improving communication workflows.

Joblaze insights

Listed today — first seen on Joblaze November 11, 2026. Last confirmed on Ramp's careers page November 11, 2026.

Quick facts

Is the Software Engineer, Backend, Comms Platform role remote?: Yes — Ramp lists this as a fully remote position.
What's the tech stack?: Joblaze extracted these technologies from the posting: Microsoft Teams, SendGrid, Slack, Twilio, WhatsApp.
What seniority level is this role?: Ramp targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Software Engineer, Backend, Comms Platform role at Ramp.

From the original posting

The problems are high-stakes, data-dense, and unforgiving.

About the Role

Every approval request, receipt reminder, payment alert, and card notification Ramp sends has to reach the right person, on the right channel, at the right time. When it does, finance teams close faster and employees spend less time chasing tasks. When it doesn't, a missed message can mean a stalled approval, a late payment, or a flood of notifications nobody asked for.

Ramp's Communications Platform team builds the shared system that every product team uses to reach customers. It handles transactional messages across email, SMS, push, Slack, Microsoft Teams, and WhatsApp, including templating, delivery, retries, digesting, user preferences, and delivery monitoring. The team also supports the conversational experiences that let customers work with Ramp directly from the channels they already use.

We're looking for a backend engineer to own a core part of that platform. You'll take responsibility for an area such as message delivery and channel integrations, communication preferences, or platform reliability and scale, set its technical direction within the team, and keep it correct and dependable as message volume and the number of teams building on it grow. You'll work closely with product, design, and engineering partners across Ramp to make communications faster, more reliable, and easier for every team to build on.

What You'll Do

Own the design and evolution of a core part of Ramp's communications platform, from technical design through launch, monitoring, and iteration
Build and extend integrations with messaging channels and delivery providers, including email, SMS, push, and workplace chat tools such as Slack and Microsoft Teams
Design delivery workflows that are idempotent, retry safely, and confirm successful delivery, so customers reliably get the messages they need without duplicate sends
Build communication preferences and controls that let users and administrators decide what they receive and where
Make the platform simple and safe for other Ramp engineers to build on, with clear abstractions, strong defaults, and good developer tooling
Improve the reliability, performance, and observability of the platform as message volume grows
Drive technical direction for your area and raise the engineering bar through design reviews, code reviews, and mentorship

What You'll Need

Experience designing, building, and operating production backend systems, including APIs, data models, and asynchronous workflows
A track record of owning a system or product area end to end and shaping its technical direction over time
Strong system design judgment, especially around reliability, idempotency, and correctness in high-volume distributed systems
Product sense: you care about the experience of the people receiving each message, not just the ticket, and you balance speed with quality
Clear communication and a collaborative approach to technical decisions across product, design, and engineering

Nice to Haves

Experience building notification, messaging, or communications platforms
Experience integrating with messaging providers or channel APIs, such as Twilio, SendGrid, Slack, Microsoft Teams, or WhatsApp
Experience building internal platforms or shared services used by many engineering teams
Experience scaling high-volume, event-driven, or queue-based systems

Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend

United States

100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
Fertility HRA (up to $10,000 per year)
Pet insurance
In-office perks: lunch, snacks, drinks, and more

Canada

Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)

United Kingdom

Private medical insurance through Freedom Elite

Ramp Applicant Privacy Notice

Standard company text repeated across Ramp's postings is omitted here.

Software Engineer, Backend, Comms Platform