Join Gusto as a Solution Architect to lead complex integration solutions for enterprise-level customers.
Posted by employer 2 days ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
Skills & Technologies
What you'll build
- Own deep technical scoping and enterprise requests
- Resolve product or integration escalations
- Partner with Engineering and Product
- Set technical standards for the team
- Architect and validate integration/API solutions
Must have
- Bachelor's Degree or 7+ years of relevant work experience
- Deep fluency in Salesforce or comparable CRM
- Proven ability to scope and resolve ambiguous technical/API problems
- Track record of designing complex integration solutions
- Comfort operating as technical point of contact
Nice to have
- Payroll Certification
- Direct experience with API-based product demos
- Payroll, tax, or compliance domain knowledge
- Experience with accounting firms or partner-channel programs
- Proficient in Excel/Google Sheets/SQL
Practical constraints
- Work from office 2-3 days per week
Role intensity
30% coding — mostly leadership/strategy
AI in the day-to-day
AI is a fundamental part of how work gets done at Gusto.
Requirements
- Experience
- 7+ years
- Education
- Bachelor's degree
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
In the role of Solution Architect at Gusto, the individual is responsible for managing complex technical scoping and enterprise requests, ensuring that high-value deals are qualified and demonstrated effectively. Key skills include deep knowledge of Salesforce and Gusto's integration stack, along with the ability to resolve ambiguous technical issues and design integration-heavy solutions. This position is suited for someone with significant experience in solutions architecture or implementation, who can mentor others and set technical standards within the team. Gusto emphasizes collaboration with Engineering and Product, making this role pivotal in shaping the technical direction of custome
Joblaze insights
- Listed yesterday — first seen on Joblaze November 7, 2026. Last confirmed on Gusto's careers page November 7, 2026.
- Salary band is in line with the typical range for comparable tech roles (median ~$127,000).
- Starts above 34% of 29 comparable senior other roles in United States that list Salesforce we track (median $131,000 across 24 companies). See Salesforce salary trends
- Salesforce appears in 1.5% of 2742 comparable senior other roles in United States; Integration appears in 0.1% of 2742 comparable senior other roles in United States.
Quick facts
- Is the Solution Architect role remote?
- It's hybrid — Gusto expects some on-site time in Atlanta, GA, United States.
- What's the salary range?
- Gusto lists $120,000–$150,000 for this role.
- How much experience is required?
- At least 7 years of relevant experience for this Solution Architect role.
- Where is the role based?
- Gusto is hiring for this position in Atlanta, GA, United States.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: API, Gusto, Integration, Salesforce.
- What seniority level is this role?
- Gusto targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Solution Architect role at Gusto.
From the original posting
About Gusto
About the role
A deep technical seat in Solutions Engineering: API and integration architecture, enterprise deal qualification, and the standing partnership with Engineering and Product. You're the single owner for qualification and demo strategy on the highest-MRR, highest-leverage deals, and the escalation point when a teammate hits a genuine product or integration gap rather than a configuration issue. The role spans every route to market, but most people anchor one. Today those split between Gusto Pro and Mid-Market/Franchises/Channel Partnerships. You also set the technical standard for the broader team, mentoring reps as they grow into more senior technical scope.
Here's what you'll do day-to-day
- Own deep technical scoping and all enterprise requests — sole owner of qualification and demo strategy for the most complex opportunities.
- Take the genuine product or integration escalations teammates surface — with reproduction steps and technical context already in hand — and own the resolution path end-to-end.
- Hold a standing partnership with Engineering and Product: surface tooling gaps, feed customer/technical insight into the roadmap, and influence what gets built next.
- Act as SE-side partner in PLO (premium/large-opportunity) management.
- Set the technical standard for the team — coach on deal strategy, complex customer handling, and long-term technical resolution; train new hires and support continuous learning.
- Own the delivery path on every scoped build. Route the work to the right resource, internal or external, hold the timeline, and own the commitment we made to the customer even when you are not the one writing the code.
- Architect and validate integration/API solutions spanning multiple systems — GL mapping, time-tracking stacks, multi-state payroll, and third-party integrations — where the standard playbook doesn't apply.
Here's what we're looking for
- Bachelor's Degree or 7+ years of relevant work experience in a comparable senior technical, solutions-architecture, or implementation role.
- Deep fluency in Salesforce (or a comparable CRM) and Gusto's integration stack — able to diagnose root cause across systems, not just within one.
- Proven ability to scope and resolve genuinely ambiguous technical/API problems, and to tell a real product gap apart from everything downstream of it.
- Track record of designing and implementing complex, integration-heavy solutions for enterprise-level customers.
- Comfort operating as the technical point of contact directly with Engineering and Product, including writing escalations that hold up as real bug reports.
- Demonstrated mentorship — able to set the technical bar for a broader team, not just clear your own queue.
Bonus points
- Payroll Certification.
- Direct experience with API-based or integration-heavy product demos and solution architecture.
- Payroll, tax, or compliance domain knowledge at a systems level.
- Experience with accounting firms, resellers, or partner-channel programs at enterprise scale.
- Proficient in Excel/Google Sheets/SQL for tracking and diagnostics across a large, complex book.
Our OTE cash compensation amount for this role is targeted at $120,000 - 150,000 OTE in Denver & most remote locations. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.
At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate.
Standard company text repeated across Gusto's postings is omitted here.