Solutions Architect - Japan

SOLUTIONS ARCHITECT - JAPAN

We're hiring Solution Architects to help the world's best engineering organizations figure out what AI-native software development actually looks like in production. This is a deeply technical, post-sale role embedded inside SpaceXSI's most strategic enterprise accounts. You'll work directly with engineering teams to roll out high-impact workflows, accelerate adoption, and help organizations fundamentally rethink how software gets built with AI. Solution Architects sit at the center of long-term customer transformation.

RESPONSIBILITIES:

• Help Engineering Teams Adopt AI-Native Development: Roll out SpaceXSI across strategic engineering organizations; configure environments, design workflows, and run hands-on enablement sessions; help developers integrate SpaceXSI into real production workflows, not isolated demos; drive fast time-to-value and durable adoption across teams; identify workflow friction and solve problems quickly

• Expand SpaceXSI Across the Organization: Identify where SpaceXSI should expand next inside the customer environment; help engineering organizations evolve from isolated usage to company-wide adoption; design rollout strategies for new workflows, teams, and platform groups; partner with customers to operationalize AI-assisted development at scale; work closely with Account Executives during major expansion moments

• Become a Trusted Technical Partner: Build deep relationships with developers, platform teams, engineering leadership, and executive stakeholders; lead architecture reviews, technical working sessions, and strategic planning discussions; advise customers on developer productivity, workflow design, governance, and AI adoption strategy; coordinate across Sales, Product, Engineering, and Customer Success to unblock customer progress; help organizations navigate workflow and operational change as AI-native development evolves

• Drive Real Customer Outcomes: Help customers translate adoption into measurable engineering impact; connect SpaceXSI usage to outcomes like faster iteration cycles, improved developer productivity, workflow efficiency, and engineering quality; help customers communicate the value of SpaceXSI internally and build momentum for broader adoption; turn successful deployments into repeatable workflow patterns across the organization

• Help Make SpaceXSI Indispensable: Deepen workflow adoption and long-term product stickiness; monitor competitive risk and help customers standardize on SpaceXSI over time; support recovery plans when adoption slows or competing tools gain traction; help customers build workflows they can't imagine operating without

• Shape the Future of the Product: Bring structured feedback from strategic customers into Product and Engineering; identify emerging workflow patterns, friction points, and enterprise requirements; help shape new capabilities through lighthouse customers and design partnerships; turn successful customer workflows into reusable playbooks and reference patterns

BASIC QUALIFICATIONS:

• Technical background in software engineering, infrastructure, DevOps, platform engineering, or developer tooling

• Experience in a customer-facing technical role such as Solutions Architect, Solutions Engineer, Forward Deployed Engineer, Technical Account Manager, Enterprise Architect, or similar

PREFERRED SKILLS AND EXPERIENCE:

• The ability to work hands-on with engineering teams while also operating strategically with technical leadership

• A strong understanding of developer workflows, SDLC tooling, integrations, CI/CD systems, governance, and enterprise engineering environments

• Excellent communication skills and the ability to explain complex technical concepts clearly across both technical and executive audiences

• Strong instincts around workflow design, adoption strategy, and driving workflow change across engineering teams

• High ownership, strong execution skills, and comfort operating in fast-moving environments with ambiguity

• A passion for developer tooling and strong conviction around how AI will reshape software engineering

ADDITIONAL REQUIREMENTS:

• Willing to travel to customers as needed

• Remote role (Japan)