Our HQ is in New York City with a hybrid schedule (3 in-office days per week). We are seeking NYC-based candidates or those open to relocation to NYC.

Role Overview

This is a foundational GTM role that combines industry credibility with integration know-how to help customers modernize how they build. You’ll partner closely with Sales but you’re not a seller - your role is to help customers understand how PermitFlow fits into their existing systems, why it matters to their operations, and what it will take to implement successfully.

You’ll act as the connective tissue between our customers’ operational realities and our platform’s technical capabilities - ensuring every solution we propose is practical, scalable, and ready to deploy.

As PermitFlow scales, this function will become increasingly central to how we sell, scope, and implement enterprise-wide solutions - anchoring around your expertise in workflow design, integrations, and industry operations.

What You’ll Do

• Partner with Enterprise AEs to support complex, multi-stakeholder sales cycles, with strong focus on technical validation.

• Design custom workflow configurations that leverage PermitFlow’s platform capabilities and align with customer business goals

• Scope and document technical integrations (ServiceTitan, Salesforce) to ensure seamless adoption

• Translate between operational language and technical requirements - ensuring customers, Sales, and Product all stay aligned

• Deliver tailored demos and proof-of-concepts that showcase how PermitFlow integrates into existing workflows

• Collaborate with Product, Implementation, and Customer Success to ensure successful handoff and deployment

• Create repeatable solution assets — integration guides, workflow templates, demo scripts — to scale the team as we grow

Who You Are

• Domain Expert: Deep understanding of construction, permitting, or pre-construction workflows; can speak credibly with contractors, builders, and developers.

• Workflow Designer & Solution Creative: Skilled at mapping customer processes, identifying bottlenecks, and designing elegant, scalable solutions.

• Integration-Savvy: Comfortable scoping technical integrations and data flows across tools like ServiceTitan, or Salesforce.

• Sales Partner: Experienced supporting enterprise sales teams through discovery, demos, and solution validation.

• Technical Translator: Able to bridge customer pain points and product capabilities—simplifying complex tech for executive audiences.

• Cross-Functional Operator: Works fluidly across Sales, Product, Engineering, and Implementation to align on deliverables and ensure success.

• Builder Mentality: Thrives in ambiguity and enjoys creating structure, content, and processes from scratch.

• Mission-Driven: Energized by fixing the fragmented pre-construction process and transforming how America builds.

How Success Will Be Measured

• Win rate and quality of supported enterprise deals

• Accuracy and scalability of scoped solutions

• Strength of internal and customer relationships

• Contribution to sales productivity and playbook development

• Successful alignment between what’s sold and what’s delivered

What We Offer

• Competitive salary and meaningful equity in a high-growth company

• 401(k) savings plan

• Unlimited PTO and paid family leave

• Home office & equipment stipend

• Daily in-office lunch and dinner provided

• Commuter benefits (pre-tax transit and parking)