Join Vapi as a Solutions Engineer to shape technical sales and support enterprise customers with innovative voice AI solutions.
Posted by employer 5 days ago
First seen on Joblaze 2 months ago
Last verified on the company career page 4 hours ago
Requirements
- Experience
- 4+ years
Not disclosed in this posting: compensation, work arrangement, visa sponsorship.
Benefits
Joblaze summary
In the Solutions Engineer role at Vapi, the individual will engage directly with enterprise clients, conducting technical discovery and crafting tailored demos to showcase the platform's capabilities. Proficiency in coding and familiarity with voice and telephony systems are essential, as the position requires building integrations and addressing technical inquiries. This role is ideal for someone with over four years of experience in a customer-facing technical position, who thrives in a fast-paced sales environment. Vapi's focus on innovative voice AI solutions and its strong backing from notable investors highlight its growth potential in the enterprise sector.
Joblaze insights
- Listed about 2 months ago — first seen on Joblaze September 3, 2026. Last confirmed on Vapi's careers page November 2, 2026.
- This exact title is also open at 1 other location at Vapi: San Francisco.
- Voice AI appears in 0.4% of 477 comparable mid ai/ml roles in United States; Twilio appears in 0.2% of 477 comparable mid ai/ml roles in United States.
Quick facts
- How much experience is required?
- At least 4 years of relevant experience for this Solutions Engineer role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Five9, Genesys, SIP, Twilio, Voice AI, telephony.
- What seniority level is this role?
- Vapi targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Solutions Engineer role at Vapi.
From the original posting
Vapi (/ˈVɑːpi/):
Voice AI that resolves, not transfers
Why We’re Hiring This Role:
Enterprise prospects need hands-on technical guidance to go from interest to a successful pilot to production.
Vapi’s API has 4,200 points of configuration, so enterprises can deploy even the most complex CX use cases. Solutions Engineers bring that to life during the sales cycle.
Solutions Engineers are the bridge between customers, Sales, and Product. What you learn in the field shapes what we build next.
What You’ll Do:
30 days: Ramp on Vapi’s architecture, build your own voice agents end-to-end, and learn how customers build with our APIs.
60 days: Lead technical discovery, scope integrations with telephony, CRM, and backend systems, and prototype voice agent solutions alongside AEs.
90 days: Own the technical side of strategic enterprise sales cycles and pilots end-to-end with AEs, from first demo through security review and production handoff.
Ongoing: Build reusable demos, reference architectures, and documentation. Bring customer feedback to Product and Engineering to influence the roadmap.
Who You Are:
3+ years in solutions engineering, sales engineering, forward deployed engineering, or a similar customer-facing technical role.
You’ve worked at a high-growth company somewhere between Series B and Series F.
You’re a world-class educator who can explain complex systems to engineers and executives alike.
You’re hands-on with code. You’re comfortable with REST APIs, webhooks, and scripting in Python or JavaScript, and you can build a working prototype quickly.
Experience with telephony, contact center platforms, or LLM-based applications is a strong plus.
You stay calm and resourceful when a live demo or pilot goes sideways.
Bonus: You’ve built your own startup.
Why Vapi:
Generational impact: Build the human interface for every business
Ownership culture: 70% of the company are previous founders
Kind team: The founders, Jordan and Nikhil, are Canadians
Tier-1 Investors: YC, KP seed, Bessemer Series A
What We Offer:
Real stake: We offer a competitive salary and excellent equity ownership
Comprehensive health coverage: medical, dental, and vision plans
Team love: We love hanging out, and we do quarterly off-sites
Flexible time off: take what you need
More: catered meals, transportation, gym, and a $10k annual L&D budget
Standard company text repeated across Vapi's postings is omitted here.