Provide operational support for Coinbase's trading systems while collaborating with cross-functional teams in a remote-first environment.
Posted by employer 1 day ago
First seen on Joblaze 9 hours ago
Last verified on the company career page 9 hours ago
Joblaze summary
In the role of Specialist, Market Operations at Coinbase, the individual is responsible for providing real-time operational support for trading and clearing systems across two exchanges. Key skills include a solid understanding of financial markets, technical problem-solving, and experience with customer support in high-pressure environments. This position is well-suited for someone with a background in finance or technical operations, ideally with hands-on experience in futures or options. The team operates continuously, emphasizing collaboration and process improvement to enhance platform performance.
Quick facts
- Is the Specialist, Market Operations role remote?
- Yes — Coinbase lists this as a fully remote position.
- What's the salary range?
- Coinbase lists £81,630–£90,700 for this role.
- How much experience is required?
- At least 1 year of relevant experience for this Specialist, Market Operations role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Jira, SQL, Salesforce.
- What seniority level is this role?
- Coinbase targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Specialist, Market Operations role at Coinbase.
From the original posting
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
As a Specialist, Market Operations, you'll provide frontline operational support across two exchanges: the Coinbase Derivatives Exchange (CDE) and Deribit. This team runs 24/7, keeping trading, clearing, and connectivity systems healthy for clients and internal stakeholders. You'll troubleshoot issues in real time, coordinate cross-functional resolution for complex problems, and execute deployment testing to protect production environments.
What you'll do:
- Own real-time functional and technical support for electronic trading, clearing systems, and exchange applications across CDE and Deribit.
- Investigate and resolve customer inquiries related to exchange functionality, market events, connectivity, product schedules, and business technology.
- Provide front-line support for internal and external investigations tied to exchange operations, including error trade analysis and resolution.
- Coordinate with product and development teams to launch new products, implement platform updates, and execute deployment testing in pre-production environments.
- Support onboarding and ongoing operational enablement of clients and vendors across both exchanges, including prediction markets and event contracts listed on CDE.
- Identify, document, and recommend operational process improvements aligned with business objectives and platform growth.
Required Skills and Experience:
- BA/BS in Information Systems, Economics, Finance, or a technical field, with 1+ years of experience in financial markets operations or a technical operations role.
- Demonstrated product and operational knowledge of listed futures or options, including hands-on experience with error trade analysis and resolution.
- Proven ability to diagnose and articulate complex technical problems and solutions to both technical and non-technical audiences.
- Experience delivering multi-channel support (voice, email, chat) with documented ability to maintain quality under high-volume, time-sensitive conditions.
- Familiarity with prediction markets, event contracts, FIX protocol, network protocols, SQL, or CRM tools such as Salesforce and JIRA is a plus.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
#LI-Remote
P77937
Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).
£81,630—£90,700 GBP
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
Standard company text repeated across Coinbase's postings is omitted here.