Joblaze summary

In this role, the Senior Technical Support Engineer at Pinterest focuses on providing expert support for Tier 1 partners, managing complex technical projects, and ensuring seamless integration of Pinterest's API and business products. Key skills include experience with external API integrations, scripting in languages like Python, and leveraging AI to enhance operational efficiency. This position is ideal for candidates with over four years of experience in support or partner engineering, particularly within large consumer tech environments. The role also involves collaboration with cross-functional teams to drive product development and improve partner experiences.

Joblaze insights

Listed yesterday — first seen on Joblaze October 29, 2026. Last confirmed on Pinterest's careers page October 29, 2026.
Salary band is in line with the typical range for comparable tech roles (median ~$129,111).
Starts above 11% of 288 comparable senior other roles in United States that list Python we track (median $150,000 across 57 companies). See Python salary trends
Python appears in 16.7% of 2576 comparable senior other roles in United States; API appears in 0.9% of 2576 comparable senior other roles in United States.

Quick facts

Is the Sr. Technical Support Engineer role remote?: It's hybrid — Pinterest expects some on-site time in San Francisco, CA, United States.
What's the salary range?: Pinterest lists $123,684–$254,644 for this role.
How much experience is required?: At least 4 years of relevant experience for this Sr. Technical Support Engineer role.
Where is the role based?: Pinterest is hiring for this position in San Francisco, CA, United States.
What's the tech stack?: Joblaze extracted these technologies from the posting: API, Python, SDK.
What seniority level is this role?: Pinterest targets senior candidates for this position.
Is this full-time or contract?: Full-time for this Sr. Technical Support Engineer role at Pinterest.

From the original posting

About Pinterest:

The PinTech team at Pinterest supports partnerships across a diverse set of companies to provide our Pinners with world class experiences bringing them the inspiration to create a life they love. As a Partner / Technical Support Engineer, you’ll work with a variety of Tier 1 clients across Pinterest products (Enterprise, Adtech, Shopping, Growth, etc.) to define and build scalable partner solutions, helping hundreds of millions of people find ideas and inspiration. You will be the evangelist of Pinterest’s technology stack, both internationally and domestically.

What you’ll do:

Serve as a subject matter expert on the Pinterest API and Pinterest partner integrations
Become an expert in Pinterest’s business products and how to best deploy them and troubleshoot them
Lead the definition, development, and broad-scale adoption of Pinterest Integration products with key strategic partners
Own technical relationships with Tier 1 partners and Enterprise Advertisers, providing bespoke support and driving complex technical projects end-to-end
Provide proactive and reactive technical support through dedicated and scaled channels, ensuring a high level of customer satisfaction
Provide on-call support coverage via on-call rotation schedule for Pinterest business solutions such as Measurement, Delivery etc.
Lead complex engineering projects end-to-end — including new API launches, large-scale integration builds, and high-impact bug fixes — partnering with Engineering on design and delivery
Develop and maintain performance and quality monitoring systems to ensure partner integrations are highly available
Collaborate closely with Product Management and Engineering teams to develop and tailor products according to specific partner requirements
Lead complex engineering projects end-to-end — including new API launches, large-scale integration builds, and high-impact bug fixes — partnering with Engineering on design and delivery
Define the tools, processes, and documentation frameworks the team operates within
Lead cross-functional initiatives that shape Pinterest's broader developer ecosystem, and mentor junior team members on technical and partner-facing work
Lead AI-driven solutions and automations across the team, identifying opportunities and shipping systems that scale support and ops

What we’re looking for:

4+ years of Support/Solution/Partner Engineering experience or integration experience; ideally at a large consumer tech platform
Experience leading technical partner/client calls
Experience integrating external APIs at scale using SDK's or writing custom client code
Ability to read and write complex scripts for data manipulation; must be familiar with a programming language such as Python or a shell scripting language
Ability to leverage AI to enhance work quality and decisions, and champion AI experimentation within the team
Bachelor’s degree in a relevant field, or equivalent experience

In-Office Requirement Statement:

We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country.

#LI-REMOTE

#LI-PW1

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

US based applicants only

$123,684—$254,644 USD

Our Commitment to Inclusion:

Standard company text repeated across Pinterest's postings is omitted here.

Sr. Technical Support Engineer

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