Staff Site Reliability Engineer

About the Role

We're looking for a Staff Site Reliability Engineer who is equally at home writing production software and running the infrastructure it lives on — and who wants to take ownership of one of the hardest, highest-leverage problems on our platform: intelligently managing a large fleet of GPU-backed models.

We run nearly 30 models across heterogeneous hardware, and keeping that fleet fast, reliable, and cost-effective is a serious engineering challenge. You'll build the GPU management and scheduling platform that sits at the center of it — collecting utilization and load metrics, interpreting what they actually mean, and using them to make real-time decisions about admission control and scaling. The goal: route and schedule inference calls so we use our capacity efficiently without exceeding it, and scale model replicas up and down automatically as demand shifts.

This is a senior role for someone with a decade in the field who can move fluidly between systems engineering and software development, and who is excited to own a complex, evolving system end to end.

What You'll Do

• Design and build our GPU management and scheduling platform — the system that decides when, where, and how inference calls run across a fleet of ~30 models on heterogeneous hardware

• Build the metrics pipeline that collects GPU load and utilization data, and the logic that turns those signals into decisions

• Implement admission control to protect capacity — deciding when to accept, queue, or shed inference requests so we operate within fleet limits

• Build autoscaling that adjusts the number of model replicas in response to real-time demand and utilization

• Develop cloud orchestration systems and operators in Python and Go to manage the model fleet

• Architect and operate scalable, fault-tolerant, secure production systems on AWS, GCP, or Azure

• Design and build infrastructure automation and deployment pipelines (Terraform, CI/CD) as first-class software

• Stand up and maintain monitoring, logging, and alerting that keep the platform reliable and performant

• Develop and enforce security and compliance policies appropriate to a healthcare AI platform

• Partner with engineers and research scientists to diagnose and resolve complex infrastructure, deployment, and operational issues

• Mentor engineers and raise the technical bar across the team

We value in-person teamwork and believe the best ideas happen together. Our team is expected to be in the office five days a week in Gurugram. This role will also require engaging with a US based team requiring some flexibility for overlapping hours with California.

What You Bring

Must-Have

• 10+ years of professional experience across site reliability / DevOps engineering and software engineering

• Computer Science Degree Required from a top CS program.

• Strong software engineering fundamentals — you build orchestration and scheduling systems in Python and/or Go, not just configure off-the-shelf tools

• Experience designing systems that make decisions from operational metrics — collecting signals, interpreting them, and driving control loops such as autoscaling, load shedding, or admission control

• Deep experience with infrastructure automation and CI/CD (Terraform, GitLab CI/CD, or similar)

• Hands-on production experience with at least one major cloud platform (AWS, GCP, or Azure)

• Strong knowledge of containerization and orchestration (Docker, Kubernetes)

• Experience with monitoring and logging stacks (ELK, Grafana, Datadog, or similar)

• Familiarity with secrets management and security tooling (HashiCorp Vault, AWS KMS, Azure Key Vault)

• Excellent problem-solving skills and the ability to work both independently and collaboratively

• Strong communication and interpersonal skills

Nice-to-Have

• Experience managing GPU fleets or scheduling workloads across heterogeneous accelerators

• Familiarity with ML inference serving and model deployment (e.g. Triton, KServe, Ray Serve, or similar)

• Experience with Kubernetes autoscaling internals (HPA/VPA, custom metrics, custom controllers)

• Experience implementing HIPAA and SOC 2 compliance

• Experience operating in an HPC environment

• Bachelor's or Master's in Computer Science, Computer Engineering, or a related field

Join our team at Hippocratic AI and help shape the future of clinically safe, production-grade AI systems.