Build and ship best-in-class AI agents with complete ownership on Decagon's Agent Product Engineering team.
Posted by employer 9 hours ago
First seen on Joblaze 4 hours ago
Last verified on the company career page 4 hours ago
Skills & Technologies
What you'll build
- Design and build AI agents
- Identify cross-customer trends
- Experiment with text and voice models
Must have
- 8+ years of industry experience in software engineering
- Proficiency with Python
- Proficiency with Typescript
- Comfort with system failures in technology stacks
Nice to have
- Prior experience working with multi-modal models
AI in the day-to-day
Engineers will experiment with and run evaluations on the latest text and voice models, integrating them at scale.
Requirements
- Experience
- 8+ years
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
In the Staff Software Engineer role on the Agent Product Engineering team at Decagon, the engineer will take full ownership of designing and deploying AI agents that enhance customer interactions across various industries. Key skills include proficiency in Python and Typescript, along with experience in asynchronous programming and system troubleshooting. This position is ideal for seasoned engineers with over eight years of experience who thrive in tackling complex challenges and delivering scalable solutions. Decagon emphasizes a collaborative environment where engineers are trusted to make impactful contributions.
Joblaze insights
- Listed today — first seen on Joblaze September 29, 2026. Last confirmed on Decagon's careers page September 29, 2026.
- This exact title is also open at 1 other location at Decagon: San Francisco.
- Salary band is in line with the typical range for AI/ML roles (median ~$190,000).
- Starts above 31% of 106 comparable staff ai/ml roles in United States that list Python we track (median $224,000 across 45 companies). See Python salary trends
- Python appears in 52.1% of 265 comparable staff ai/ml roles in United States; TypeScript appears in 9.1% of 265 comparable staff ai/ml roles in United States.
Quick facts
- Is the Staff Software Engineer, Agent Product role remote?
- No — this is an on-site role in New York City, United States.
- What's the salary range?
- Decagon lists $200,000–$400,000 for this role.
- How much experience is required?
- At least 8 years of relevant experience for this Staff Software Engineer, Agent Product role.
- Where is the role based?
- Decagon is hiring for this position in New York City, United States.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Python, TypeScript.
- What seniority level is this role?
- Decagon targets staff-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Staff Software Engineer, Agent Product role at Decagon.
From the original posting
About the Team
The Agent Product Engineering team at Decagon deploys mission-critical AI agents to our customers that impact millions of users and directly drive Decagon’s growth. You will build on our industry-leading AI agent platform, collaborate directly with customers and use your own creativity to devise long-term, scalable solutions.
Our mission is to deliver magical support experiences — AI agents working alongside human agents to help users resolve their issues.
About the Role
On the Agent Product Engineering team, you’ll have complete ownership and autonomy in building and shipping best-in-class AI agents, from initial implementation through continuous iteration. You’ll work directly with leaders across industries like finance, healthcare and hospitality, solving their users’ needs with reliable and intuitive AI agents.
Engineers here own their work end-to-end and are trusted to make a real impact. This role is for someone who dives deep into complex system challenges and builds elegant solutions that scale to millions of users.
In this role, you will
Design and build AI agents that outperform human agents in managing complex customer interactions and driving customer retention
Identify cross-customer trends that guide the evolution of Decagon’s agent building platform and research efforts
Experiment with and run evaluations on the latest text and voice models, then integrate them at scale with large enterprise-grade customers
Your background looks something like this
Have 8+ years of industry experience in software engineering
Proficiency with Python, Typescript and asynchronous programming
A high degree of comfort digging into system failures within deep technology stacks using any tool necessary
Even better
Prior experience working with multi-modal models
Compensation
$200K – $400K + Offers Equity
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
Standard company text repeated across Decagon's postings is omitted here.