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Staff Software Engineer

Join Twilio as a Staff Software Engineer to design and implement real-time services for Voice Connectivity in a remote-first environment.

Location
Remote - Ireland
Compensation
Not disclosed
Level
staff
Type
full time · Remote

Posted by employer 3 months ago

First seen on Joblaze 1 month ago

Last verified on the company career page 3 hours ago

Role intensity

60% hands-on coding

AI in the day-to-day

Proven ability to critically evaluate AI-generated code for correctness, security, performance, and maintainability.

Requirements

Experience
8+ years
Education
Bachelor's degree

Not disclosed in this posting: compensation, visa sponsorship.

Benefits

Wellness Leave Retirement savings program Generous Time Off Health Insurance Parental Leave

Joblaze summary

In the role of Staff Software Engineer at Twilio, the individual will engage in the full software development lifecycle, focusing on designing and implementing real-time services for voice connectivity. Key skills include expertise in JVM-based technologies, RESTful services, and cloud infrastructures, alongside strong communication abilities for effective collaboration. This position is ideal for seasoned engineers with a background in large-scale distributed systems who are eager to tackle complex challenges and mentor others. Twilio's remote-first culture fosters a diverse and inclusive environment, enhancing team dynamics.

Joblaze insights

  • Listed about a month ago — first seen on Joblaze September 3, 2026. Last confirmed on Twilio's careers page October 27, 2026.
  • This exact title is also open at 1 other location at Twilio: Remote - Canada.

Quick facts

Is the Staff Software Engineer role remote?
Yes — Twilio lists this as a fully remote position.
How much experience is required?
At least 8 years of relevant experience for this Staff Software Engineer role.
What's the tech stack?
Joblaze extracted these technologies from the posting: API design, AWS, Azure, CI/CD, Datadog, GCP.
What seniority level is this role?
Twilio targets staff-level candidates for this position.
Is this full-time or contract?
Full-time for this Staff Software Engineer role at Twilio.

From the original posting

Who we are

See yourself at Twilio

Join the team as Twilio’s next Staff Software Engineer.

About the job

This position is needed to add to our Voice Connectivity Trust team to enable Twilio to better support our customers using Voice in their solutions. As a Software Engineer on this team you will participate in all phases of the software development life cycle which includes requirements gathering with Product Managers, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. This engineer will own, operate and maintain their teams’ services in a distributed production environment, employing agile methodologies to continuously deliver value to customers.

Responsibilities

In this role, you’ll:

  • Be an owner: Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them
  • Wear the customer's shoes: Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions
  • Write it down: Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams
  • Be bold: Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity
  • Draw the owl: Figure out novel ways of solving customer problems for the Voice channel

*Required:

  • Minimum 8 years of hands-on experience in a large scale, distributed applications environment on JVM based technologies
  • Bachelor's degree in Computer Science or a related engineering field
  • Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems
  • Experience building RESTful services, API design and event-driven architectures (Kafka, SQS)
  • Hands-on experience designing and driving the optimization of CI/CD pipelines
  • Experience with on-call rotations, incident response, monitoring/alerting tools (Prometheus, Datadog, Grafana)
  • Hands-on experience with cloud infrastructures such as AWS, GCP, OpenStack or Azure
  • Excellent written communication skills - essential for effective AI prompting and for creating clear technical documentation (with or without AI assistance)
  • Proven ability to critically evaluate AI-generated code for correctness, security, performance, and maintainability
  • Hands-on Java experience with strong fundamentals, able to architect, review, and debug code whether it's yours, a teammate's, or an AI agent's
  • Demonstrated proficiency working with AI coding assistants (Claude, GitHub Copilot, Cursor, or similar) - you should be able to describe your workflows and show examples
  • Experience scaling data tiers employing a variety of SQL/NoSQL database and caching technologies
  • Hands on experience scaling production backend systems, with the proven ability to design and develop horizontally-scalable, resilient and performing-under-load systems
  • Strong team collaborator who is both highly motivated and a motivating influence on peers
  • Demonstrated technical leadership by driving architectural decisions, leading cross-functional technical initiatives, and actively mentoring team members

Desired:

  • Can demonstrate how you effectively use AI to deliver value efficiently
  • Knowledge and experience working with SIP protocol
  • Knowledge and experience working with Stir/Shaken protocol

Location

This role will be remote, and based in Ireland.

Twilio thinks big. Do you?

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Standard company text repeated across Twilio's postings is omitted here.

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