Joblaze summary

The Store Manager at Rothy's oversees daily operations while ensuring an exceptional customer experience through effective team leadership and clienteling. This role requires strong skills in retail management, including coaching, sales strategy, and operational excellence, with a focus on sustainability and brand values. Ideal candidates have 3 to 5 years of retail leadership experience, particularly in service-oriented environments, and possess a track record of driving sales and team engagement. Rothy's emphasizes a collaborative culture, making it a fitting environment for those who thrive in community-focused settings.

Joblaze insights

Listed about a month ago — first seen on Joblaze September 11, 2026. Last confirmed on Rothy's's careers page October 27, 2026.

Quick facts

Is the Store Manager - Pasadena role remote?: No — this is an on-site role in Pasadena, CA.
What's the salary range?: Rothy's lists $31–$35 for this role.
How much experience is required?: 3–5 years of relevant experience for this Store Manager - Pasadena role.
Where is the role based?: Rothy's is hiring for this position in Pasadena, CA.
What seniority level is this role?: Rothy's targets mid-level candidates for this position.
Is this full-time or contract?: Full-time for this Store Manager - Pasadena role at Rothy's.

From the original posting

Store Manager

Pasadena, CA

About the role:

As Store Manager, you create an exceptional customer experience while keeping daily operations running smoothly. You lead a high-performing, engaged team and ensure the store operates efficiently. You collaborate with other stores and departments to solve problems, drive improvements, and set your team up for success. As a Rothy’s brand ambassador, you enthusiastically bring the mission and values to life for our customers, employees, and community.

What you’ll do:

Team Leadership (35%)

Proactively recruit, hire, onboard and develop a strong store team
Develop team members through in-the-moment feedback, regular floor observations, and consistent 1:1 check-ins
Maintain a high performance standard by training the team on all SOPs, service expectations, selling skills, and Rothy's product knowledge
Lead the Division of Responsibility (DOR) program with your leadership team
Ensure consistent execution of the Manager on Duty (MOD) program by setting clear expectations, reinforcing accountability, and regularly reviewing performance to deliver seamless customer and employee experience
Coach for high performance and manage employee relations concerns in partnership with your supervisor and the People Team
Create a positive and motivating team culture by actively identifying and acting on engagement opportunities

Customer Experience (50%)

Lead and model Rothy’s Experience through exceptional service and selling from the sales floor, ensuring the team is fully service-certified and actively coaching, training, and inspecting behaviors to uphold brand standards
Build customer loyalty through effective clienteling, working together with the team to strengthen long term relationships
Be the store's expert on brand and product knowledge, ensuring the team confidently shares our style, fit, quality, and sustainability story
Drive sales and key performance indicators by setting clear goals, celebrating wins, and holding the team accountable through daily coaching
Plan and execute in-store events and activations that grow brand awareness, connect with the local community, and drive sales
Ensure all presentation touchpoints including visual merchandising, cleanliness, and dress code consistently reflect brand standards and optimize the in-store experience

Operational Excellence (15%)

Plan and execute weekly, monthly, and annual business strategies to hit sales growth and profit goals
Manage payroll, staffing, scheduling, and store expenses to meet business goals
Oversee inventory processes including receiving, processing, damages, and stock accuracy
Partner closely with Visual Merchandising and cross-functional teams to uphold brand standards and optimize product performance
Use all company platforms and resources effectively for clear team communication and excellent operational execution

You are:

Guided by Rothy’s values and committed to fostering a welcoming, service driven environment:
- Embrace Possibility. We dream BIG, really big

You have:

3 - 5 years of progressive retail leadership experience, ideally in a service focused environment
A proven track record of achieving sales targets and driving business growth
Good judgment on key work and core issues
Ability to think critically and exhibit problem-solving skills
Strong skills in coaching, talent development, and building engaged, high-performing teams
Operational expertise, including scheduling, payroll, and inventory management
The ability to stand/walk an entire shift
The ability to lift, push carry or otherwise move up to 25 lbs
Availability to work a minimum of 40 hours/week, including peak business days (Fridays, Saturdays, Sundays), holidays, and evening and opening shifts

Our benefits:

Generous paid time off
401k matching
Comprehensive health plans for you and your family
Supplemental mental health benefits
Monthly wellness reimbursement
Employee Discount Program!

Pay Range

$31.00 - $35.00 per hour

Base pay is one part of the total rewards package that is provided to compensate and recognize employees for their work. This role may be eligible for additional discretionary bonuses/incentives, as well as a comprehensive benefits package.

Base pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

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Store Manager - Pasadena