Strategic Account Director - Mexico City
Join Decagon as a Strategic Account Director to drive sales and build relationships with major brands in a fully remote role.
Posted by employer 3 days ago
First seen on Joblaze 2 days ago
Last verified on the company career page 12 hours ago
Skills & Technologies
What you'll build
- Develop a strategy to break into and close key strategic logos
- Develop deep, trusted relationships with key stakeholders
- Understand the customer's business and uncover new opportunities
- Collaborate with internal teams to deliver tailored solutions
- Forecast and accurately report on pipeline and revenue
Must have
- 7+ years of experience in strategic or enterprise sales
- Proven track record of growing revenue with large accounts
- Excellent communication, presentation, and negotiation skills
- Strong business acumen
- Consultative selling approach
- Bachelor's degree or equivalent work experience
Nice to have
- Previous experience selling AI or customer support software
Practical constraints
- Expect moderate travel
AI in the day-to-day
Decagon empowers brands to deliver concierge customer experiences using conversational AI.
Requirements
- Experience
- 7+ years
- Education
- Bachelor's degree
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
The Strategic Account Director at Decagon focuses on developing and executing strategies to secure key enterprise clients, fostering deep relationships with stakeholders across various levels. This role requires a strong background in strategic sales, particularly with large accounts, and a consultative approach to selling AI-driven customer experience solutions. Ideal candidates have over seven years of experience and possess excellent communication and negotiation skills. Decagon emphasizes a collaborative environment, leveraging internal expertise to tailor solutions for clients.
Joblaze insights
- Listed 2 days ago — first seen on Joblaze October 3, 2026. Last confirmed on Decagon's careers page October 5, 2026.
- Starts above 50% of 255 comparable director sales/marketing roles we track (median $190,000 across 110 companies).
Quick facts
- Is the Strategic Account Director - Mexico City role remote?
- Yes — Decagon lists this as a fully remote position.
- What's the salary range?
- Decagon lists MXN 3,511,864–MXN 4,828,813 for this role.
- How much experience is required?
- At least 7 years of relevant experience for this Strategic Account Director - Mexico City role.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AI/ML, customer experience software.
- What seniority level is this role?
- Decagon targets director candidates for this position.
- Is this full-time or contract?
- Full-time for this Strategic Account Director - Mexico City role at Decagon.
From the original posting
About the Role
We’re looking for a Strategic Account Executive that thrives in a highly autonomous environment. You’re product-minded, scrappy, and comfortable building your pipeline with some of the largest brands in the world. We have strong engineers on the team and the ability to aggressively support potential sales with customizations to close the deal.
In this role, you will
Develop a strategy to break into and close key strategic logos for Decagon
Develop deep, trusted relationships with key stakeholders at all levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders)
Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion
Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions
Forecast and accurately report on pipeline and revenue
Develop and execute account plans to execute strategic deals
Provide feedback and insights to product and leadership teams to influence the company's roadmap
Maintain expert-level knowledge of the company's products, services, and industry trends
Expect moderate travel.
Your background looks something like this
7+ years of experience in strategic or enterprise sales
Proven track record of growing revenue and expanding business with large, complex accounts
Excellent communication, presentation, and negotiation skills
Strong business acumen and ability to speak the language of the C-suite
Consultative selling approach with a focus on value-based solutions
Ability to manage multiple stakeholders and cross-functional initiatives
Bachelor's degree or equivalent work experience
Even better if you have
Previous experience selling AI or customer support/experience software
Compensation
OTE MX$3,511,864 - MX$4,828,813 + Offers Equity
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
Standard company text repeated across Decagon's postings is omitted here.