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Strategic Programs Manager

Own the rollout program for strategic accounts, driving change and adoption in a fast-paced legal tech environment.

Location
New York City, United States
Compensation
Not disclosed
Level
senior
Type
full time · On-site

Posted by employer 1 day ago

First seen on Joblaze 1 day ago

Last verified on the company career page 1 day ago

Apply at Legora → Save job Scanned from legora.com

What you'll build

  • Own the end-to-end rollout program for strategic accounts
  • Drive change management and stakeholder alignment
  • Coordinate resources across teams for implementations
  • Monitor and analyze adoption metrics
  • Own the feedback loop for future launches

Must have

  • 4+ years of experience in management consulting, strategy, or transformation roles
  • Demonstrated leadership experience
  • Experience within a professional services environment
  • Strong change management instincts
  • Exceptional organizational skills

Practical constraints

  • Excited to work in person, collaborating closely with teammates in the office 5 days per week

AI in the day-to-day

Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision.

Requirements

Experience
4+ years
Education
Bachelor's degree

Not disclosed in this posting: compensation, visa sponsorship.

Benefits

401k Match Unlimited PTO Health Insurance Parental Leave

Joblaze summary

The Strategic Programs Manager at Legora is responsible for overseeing the rollout of AI implementations for key legal clients, ensuring that projects are executed smoothly and effectively. This role requires expertise in management consulting or transformation, with a strong focus on change management and stakeholder alignment. Ideal candidates will have a background in professional services and a proven track record of leading complex initiatives to successful outcomes. The position emphasizes collaboration across teams and a hands-on approach to problem-solving.

Joblaze insights

Quick facts

Is the Strategic Programs Manager role remote?
No — this is an on-site role in New York City, United States.
How much experience is required?
At least 4 years of relevant experience for this Strategic Programs Manager role.
Where is the role based?
Legora is hiring for this position in New York City, United States.
What seniority level is this role?
Legora targets senior candidates for this position.
Is this full-time or contract?
Full-time for this Strategic Programs Manager role at Legora.

From the original posting

About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.

Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.

1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.

We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.

Joining Legora means three things.

  • We lean in: ownership over titles, outcomes over intentions.

  • We fight for excellence: high standards, direct, ego-free feedback.

  • We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

What You'll Do

This role sits within our Post-sales organization and is central to how we deliver world-class AI implementations for the world’s leading law firms. As part of our Strategic Programs team, you will own the rollout program for our most strategic accounts, bringing structure, momentum, and follow-through to some of our highest-stakes launches. It sits at the intersection of strategy, operations, and execution, and is built for someone who leads programs, drives change, and moves ambitious initiatives from plan to measurable outcome.

You will report into our Strategic Programs Lead and coordinate closely across Legal Engineering, Engagement, and Customer Delivery to turn ambitious rollouts into reality.

  • Owning the end-to-end rollout program for strategic accounts, including planning, sequencing, and execution across multi-office and multi-practice launches

  • Driving change management and stakeholder alignment across KM, innovation, IT, practice groups, and attorneys to build durable adoption

  • Coordinating resources across Legal Engineering, Engagement, and Customer Delivery to deliver local and cross-border implementations, ensuring Legora best practices are followed for global consistency

  • Owning success metrics and governance, defining what good looks like, establishing the reporting cadence, and making outcomes legible to executives

  • Monitoring and analysing adoption metrics to identify friction points in the user journey and proposing strategic interventions during implementation

  • Owning the feedback loop, turning rollout learnings and adoption signals into reusable playbooks, templates, and benchmarks that raise the bar for every future launch

  • Acting as a connective layer across teams, helping drive clarity, prioritization, and progress

  • Bringing a structured, execution-focused mindset to ambiguous problems and pushing work over the finish line

In short: you will own the operating system that de-risks and accelerates adoption for our most strategic clients, making them faster, more impactful, more consistent, and more measurable.

What You Bring

You are a strategist and an operator. You’ve worked in environments where ambiguity is the norm, expectations are high, and outcomes matter, and you thrive in them.

You’ll thrive in this role if you:

  • Have 4+ years of experience in management consulting, strategy, or transformation / implementation-focused roles, with a Bachelor’s degree required

  • Bring demonstrated leadership experience: you have led programs, workstreams, or teams and can point to outcomes you owned end to end

  • Have experience within a professional services environment (Legal, Big 4, or Management Consulting), which is highly preferred

  • Bring strong change management instincts, with a track record of driving adoption across complex stakeholder groups

  • Are a PowerPoint power-user with high-velocity output and a proven ability to synthesise ‘messy’ ideas into structured, aesthetic, and boardroom-ready decks

  • Bring strong analytical skills and can translate data into clear, actionable insights

  • Maintain an obsession with user adoption and responding to client needs

  • Have exceptional organizational skills and attention to detail

  • Communicate clearly and confidently, with the ability to influence stakeholders across teams

  • Take ownership naturally: you don’t wait to be told, you move things forward

  • Are a practical problem-solver with a strong bias toward execution and operational rigor

  • Bring a relentless, hands-on, get-it-done mindset

  • Are excited to work in person, collaborating closely with teammates in the office 5 days per week

What’s In It For You

  • Global collaboration: Partner with teams and clients domestic and internationally.

  • Competitive package: Comprehensive salary, benefits, and tools for success.

  • Meaningful work: Your efforts shape how thousands of lawyers use AI daily.

  • In-person environment: Union Square office designed for ambitious builders.

  • Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
    Medical, Dental & Vision

    • Multiple medical plan options through Aetna and Kaiser Permanente

    • HSA or Healthcare FSA (based on plan selection)

    • Dental plans via MetLife

    • Vision plans via Vision Care

    Family Support

    • Generous parental leave

    • Free access to Maven Clinic

    • Dependent Care FSA

    • Free One Medical membership for employees and dependents

    Additional Perks

    • Pre-tax commuter benefits

    • Life Insurance + STD/LTD

    • 401(K) with generous company match

    • Unlimited PTO

    • Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

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