Strategy and Ops
Own the growth problems at Pallet, working closely with the CEO and Strategy and Ops team to shape the future of supply chain technology.
Posted by employer 1 week ago
First seen on Joblaze 6 days ago
Last verified on the company career page 19 hours ago
What you'll build
- Business value and pricing
- Pricing and business case development
- Running executive and partnership network
- Help run events and strategies for product and commercial strategy
- Build the GTM engine
Practical constraints
- Onsite Mon–Fri
AI in the day-to-day
Pallet is building AI Agents to transform the physical economy.
Not disclosed in this posting: years of experience, visa sponsorship.
Benefits
Joblaze summary
The Strategy and Ops Lead at Pallet is responsible for tackling key growth challenges that influence the company's trajectory, working closely with the CEO and Chief of Staff. This role requires a blend of strategic thinking and operational execution, focusing on pricing strategies, partnership development, and sales enablement. It is well-suited for someone with a strong background in business strategy and operations, ideally at a senior level, who thrives in a fast-paced, evolving environment. The position offers significant exposure to executive decision-making and investor networks, reflecting Pallet's ambitious goals in the supply chain sector.
Joblaze insights
- Listed 6 days ago — first seen on Joblaze October 27, 2026. Last confirmed on Pallet's careers page November 2, 2026.
- Salary band is below the typical range for Management roles (median ~$170,000).
- Starts above 25% of 324 comparable lead management roles in United States we track (median $190,000 across 96 companies).
Quick facts
- Is the Strategy and Ops role remote?
- No — this is an on-site role in San Francisco .
- What's the salary range?
- Pallet lists $150,000–$225,000 for this role.
- Where is the role based?
- Pallet is hiring for this position in San Francisco .
- What seniority level is this role?
- Pallet targets lead candidates for this position.
- Is this full-time or contract?
- Full-time for this Strategy and Ops role at Pallet.
From the original posting
About Pallet
The role in one paragraph
You sit in the Strategy and Ops team and own the growth problems that decide whether Pallet becomes a generational company. You report to Ryan Gu, our Chief of Staff, and work closely with Sushanth Raman, our CEO. In practice, you're close to the decisions that set direction.
Why this role exists. Sushanth has been doing most of this himself. Channel partnerships, value-based pricing, investor and advisor networks, executive relationships — these have been the CEO's own projects, run out of his calendar. That no longer scales. You're not hired into a function someone else defined; you're taking handoff of the CEO's highest-leverage work, alongside Ryan and the rest of the Strategy and Ops team.
Reporting & exposure
|
Works closely with |
Sushanth Raman (CEO), Abbey Garwin (VP of Global Sales), Jeff Zhao (Head of Product), Austin Zheng (Head of Finance), Nilkanth Patel (CTO) |
|
Investor exposure |
Our investor network is part of the growth surface. You'll meet people at General Catalyst, Bessemer, and Bain Capital Ventures through partnership work and events. |
|
Location |
San Francisco (FiDi) onsite Mon–Fri |
What the work actually looks like
Here's the real mix from someone about a month into this seat. Treat it as a picture of the territory, not a job spec — the split will shift with your strengths and what the company needs that quarter.
Business value and pricing
- Pricing, business case development and sales enablement
Executive support, strategy, and internal leverage
- Running our executive & partnership network, help run events and strategies for product and commercial strategy as well as helping to build the GTM engine.
What good looks like at the end of a quarter: new partners sourced and activated, a pricing or business-case change that shows up in closed deals, and multiplying the potential output of our commercial and deployment teams.
What this role is not
"Strategy and operations" means twenty different things at twenty different companies, so we're explicit here.
- Not a research function.
- Not account management.
- Not fully defined, on purpose.
Why Pallet, and why now
- The market. The physical economy is a $12T global industry running on manual workflows. We're rebuilding the operation layer with AI agents.
- Talent density. You'd work next to people who were early at DoorDash, Google/Nest, Ramp, Scale, AtoB, Assembled, and Verkada, plus MIT supply chain and McKinsey alumni.
- The window. Outsized influence over product, GTM, and company trajectory only exists for a short stretch of a company's life.
How your career scales here
We're flat and we promote from within. We care about slope, ownership, and impact; not ladders or tenure.
- Nilkanth Patel: IC → Head of Product Engineering → CTO
- Jeff Zhao: first business hire → Head of Deployments/Product
- Austin Zheng: Chief of Staff → Head of Finance
- Grace Turner: first recruiter → Head of Talent
Realistic paths from this seat: Head of Growth, Head of Partnerships, Head of Pricing and Business Value, or GM of a product line. Which one depends on which part of the work you make yours.
Compensation
- Base: $150,000-225,000 plus equity and full benefits
Interview process
- Chat with Grace Turner, Head of Talent — 30 min
- Business case conversation with Ryan Gu, Chief of Staff — 45–60 min
- Short Excel modeling exercise, on your own time
- Final interview, onsite in San Francisco — ~3.5 hours
- Brief background and reference check
We move fast and keep you informed at every stage.
Our Benefits
Standard company text repeated across Pallet's postings is omitted here.