Supplier Quality Specialist (Starlink)

SUPPLIER QUALITY SPECIALIST (STARLINK)

Starlink demands a new type of supply chain. We require our suppliers to provide premium quality with rapidly evolving designs, changes in requirements, and execution all at commercial scale volumes. We are actively looking for candidates who possess comprehensive knowledge in manufacturing practices of composites, additive manufacturing, machining, piece part assembly and/or SMT production. Your knowledge, implementation and execution of quality tools and processes are key to your success in this role. This role requires you to have unrelenting motivation to enable our suppliers for success in support the SpaceX Mission and goals.

This position supports the Supply Chain team by managing tactical supplier quality activities with operational rigor, providing high service levels to all stakeholders, and allowing Supply Chain Engineering resources to focus on high priority and proactive actions. This includes eliminating the impact of vendor caused defects to SpaceX engineering and production through rapid defect containment, resolution, and corrective/ preventive action.

Primarily, you will be uncovering non-conformances onsite and working with the Supply Chain Engineering team to root cause issues that improve vendor quality. You will help create a structure for executing and improving processes used to manage supplier deviation requests (SDR), material review board (MRB), supplier part containments, and supplier corrective and preventive action activities. You will drive operational excellence in supplier non-conformance management, and work to reduce future non-conformances. You will build an extensive network within design engineering, build reliability, production, and supply chain management, and a deep understanding of SpaceX systems and processes.

To be successful, you will need:

• A willingness to roll up your sleeves and step into chaotic situations, using technical knowledge and quality background to understand the current state and most optimal path forward
• The capability to succinctly communicate status and needed action, often urgently, to your supervisor and other management levels
• An ability to create and refine ideas or solutions to problems, communicating the benefits of change, and keeping related projects on track
• An ability to acquire new technical knowledge, particularly around how purchased components and assemblies integrate into the rocket and spacecraft

RESPONSIBILITIES:

• Execute supply chain non-conformance management processes, including: SDR, MRB, return to vendor (RTV), and supplier corrective and preventive action (CAPA)
• Analyze supplier quality data and partner with supply chain engineers and others to drive supplier improvements
• Build relationships with cross-functional groups to identify, reduce and ultimately eliminate impacts from vendor defects
• Assist the team in developing policies, standards, processes, and documentation as necessary to ensure continued success

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate
• 2+ years of experience in an engineering, supply chain, manufacturing or quality field
• Experience in leading improvement projects in manufacturing or quality related processes
• Working knowledge of machining, manufacturing and quality processes.

PREFERRED SKILLS AND EXPERIENCE:

• Bachelor’s degree in engineering or supply chain
• Good written, oral, and presentation skills
• Experience reading engineering drawings, including geometric dimensioning and tolerancing (GD&T)
• Experience with AS9100 or similar quality management system standard
• Previous experience working with suppliers, corrective/preventive action systems, supplier portals
• Experience with MS Excel, SQL, process flow mapping, warehouse management systems, lean production environments, six sigma training

ADDITIONAL REQUIREMENTS:

• Must be willing to work extended hours and weekends as needed

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.