Own end-to-end tax workflows and resolve issues for partners as a Tax Support Specialist at Check.
Posted by employer 7 months ago
First seen on Joblaze 2 months ago
Last verified on the company career page 1 day ago
Requirements
Not disclosed in this posting: compensation, visa sponsorship.
Benefits
Joblaze summary
The Tax Support Specialist at Check is responsible for managing a portfolio of tax agencies, ensuring seamless communication and resolution of tax-related issues for partners. This role requires a solid background in payroll tax operations, with a focus on agency interactions and compliance. Ideal candidates will have 3-5 years of relevant experience and possess strong organizational skills to handle multiple open issues effectively. Check's distributed team culture encourages collaboration and offers opportunities for in-person engagement through events and retreats.
Joblaze insights
Quick facts
From the original posting
At Check, we make paying and filing taxes seamless, enabling our partners to build best-in-class payroll businesses. As a Tax Support Specialist, you own a portfolio of tax agencies from end to end — meaning you're the person who knows them, handles what comes in from them, communicates on their behalf to partners, and gets resolution across the finish line.
This role will own end-to-end tax workflows. When a tax notice is received, a filing needs completed, or a partner has a tax question they can't untangle, it ends with you. You build fluency with your agencies, their quirks, their timelines, their preferred escalation paths and use that knowledge to drive fast, accurate outcomes for the partners who depend on us.
Own a defined set of federal, state, and local tax agencies end-to-end, including notice resolution, correspondence, corrections, and ongoing compliance across your portfolio
Be the direct point of contact with agencies: picking up the phone, navigating agency processes, and following through until issues are fully resolved
Communicate directly with partners about what's happening with their notices or tax accounts — translating complex agency interactions into clear, honest updates
Balance and reconcile tax accounts within your agency portfolio, surfacing discrepancies and driving resolution
Manage a queue of tax issues across your agencies, balancing urgency and complexity without losing track of what's open
Recognize when patterns in your portfolio point to a larger systemic issue and bring that signal to the right people
The ideal candidate will have:
3–5 years of experience in payroll tax, tax operations, compliance, or notice resolution — with meaningful exposure to both agency communication and operational/filing work
Genuine comfort on the phone with tax agencies and in writing to partners — you're clear, professional, and don't over-promise
Experience with federal (IRS/SSA), state, and local agencies; ability to research and navigate unfamiliar ones when they come up
Organized and methodical — you can carry a portfolio of open issues across multiple agencies without things slipping
You solve first, escalate thoughtfully, and own outcomes through to completion
A curiosity for the edge cases; unfamiliar notice types feel like puzzles, not blockers
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Standard company text repeated across Check's postings is omitted here.