Technical Account Manager
Join Wiz as a Technical Account Manager to drive customer adoption and success with our AI-powered cloud security platform.
Posted by employer 1 day ago
First seen on Joblaze 2 hours ago
Last verified on the company career page 2 hours ago
Skills & Technologies
What you'll build
- Provide expert guidance on deployment and operational best practices
- Serve as the primary Wiz liaison for technical questions
- Develop trusted advisor relationships with customer stakeholders
- Help customers develop Success Plans
- Collaborate with Sales and Renewal teams to secure contract renewals
Must have
- 3+ years of experience in technical customer facing roles
- Strong understanding of cloud services and security best practices
- Fluency in Italian & English
Nice to have
- CSP level certifications (e.g., Certified Solutions Architect)
- Familiarity with container technologies
- Proven track record of building relationships with enterprise clients
Practical constraints
- Applicants must have the legal right to work in Italy without the need for visa sponsorship
AI in the day-to-day
We offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations.
Requirements
- Experience
- 3+ years
- Education
- Bachelor's degree
- Visa
- No sponsorship (stated in posting)
Not disclosed in this posting: compensation.
Joblaze summary
In the role of Technical Account Manager at Wiz, the individual will focus on driving customer adoption of the Wiz platform by providing both strategic and technical guidance throughout the customer journey. Key skills include a strong understanding of cloud services, security best practices, and experience with container technologies, alongside excellent communication abilities for engaging with stakeholders at various levels. This position is well-suited for someone with over three years in technical customer-facing roles, particularly those who have a proven track record in building relationships with enterprise clients. Wiz's collaborative environment emphasizes innovation and customer s
Joblaze insights
- Listed today — first seen on Joblaze October 23, 2026. Last confirmed on Wiz's careers page October 23, 2026.
- This exact title is also open at 1 other location at Wiz: Remote - Japan.
Quick facts
- Is the Technical Account Manager role remote?
- It's hybrid — Wiz expects some on-site time in Milan, Italy.
- How much experience is required?
- At least 3 years of relevant experience for this Technical Account Manager role.
- Where is the role based?
- Wiz is hiring for this position in Milan, Italy.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Cloud Services, Docker, Kubernetes, security.
- What seniority level is this role?
- Wiz targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Technical Account Manager role at Wiz.
From the original posting
Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we're now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.
Summary
As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.
Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.
Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.
What you’ll do
- Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence. Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams. Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
- Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
- Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers’ achievement of these key performance indicators and report those both internally and externally.
- Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
- Advocate for customer needs across various departments (product management, support, ...). Offer insights regarding the availability of new features in Wiz. Program manage account escalations effectively.
- Collaborate with the Wiz Sales and Renewal teams to secure contract renewals. Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
- Maintain up-to-date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)
What you’ll bring
- 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
- Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
- Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
- Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
- Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
- Fluency in Italian & English
#LI-DNI
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship.
Standard company text repeated across Wiz's postings is omitted here.