Join Datadog as a Technical Account Manager to support and guide customers in maximizing the value of our products.
Posted by employer 3 months ago
First seen on Joblaze 2 months ago
Last verified on the company career page 13 hours ago
Skills & Technologies
Requirements
- Experience
- 3+ years
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
In the role of Technical Account Manager at Datadog, the individual will engage directly with major clients, providing technical support and guidance to enhance product adoption and maximize value from the company's offerings. Key skills include a strong foundation in IT operations, proficiency with cloud platforms like AWS or Azure, and familiarity with scripting languages and CI/CD tools. This position is ideal for someone with prior experience in a similar role, particularly in the cloud sector, who is looking to leverage their technical expertise in a customer-facing capacity. Datadog fosters a collaborative culture, emphasizing continuous learning and professional development.
Joblaze insights
- Listed about 2 months ago — first seen on Joblaze July 14, 2026. Last confirmed on Datadog's careers page October 10, 2026.
- Salary band is in line with the typical range for comparable tech roles (median ~$130,000).
- Starts above 61% of 314 comparable mid other roles in United States that list Python we track (median $111,500 across 61 companies). See Python salary trends
- Python appears in 17.2% of 3068 comparable mid other roles in United States; GitLab appears in 0.1% of 3068 comparable mid other roles in United States.
Quick facts
- Is the Technical Account Manager - East role remote?
- It's hybrid — Datadog expects some on-site time in Boston, Massachusetts, USA; New York, New York, USA.
- What's the salary range?
- Datadog lists $124,000–$182,000 for this role.
- How much experience is required?
- At least 3 years of relevant experience for this Technical Account Manager - East role.
- Where is the role based?
- Datadog is hiring for this position in Boston, Massachusetts, USA; New York, New York, USA.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AWS, Azure, Chef, Docker, GCP, GitLab.
- What seniority level is this role?
- Datadog targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Technical Account Manager - East role at Datadog.
From the original posting
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.
What You’ll Do:
- Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
- Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
- Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
- Participate and prepare for Monthly and Quarterly Business Reviews with customers
- Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
- Continuously evolve best practice to technical product adoption and customer success
Who You Are:
- Someone with a solid technical grounding and hands-on experience of IT Operations
- Confident in your hands on experience AWS, Azure or GCP
- Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
- Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
- Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 30% of the time
- Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
- Experienced using Datadog and/or other cloud monitoring tools
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Standard company text repeated across Datadog's postings is omitted here.
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