Join Datadog as a Technical Account Manager to support and guide customers in maximizing the value of our products.
Posted by employer 3 months ago
First seen on Joblaze 2 months ago
Last verified on the company career page 15 hours ago
Skills & Technologies
Requirements
- Experience
- 0+ years
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
In the role of Technical Account Manager at Datadog, the individual will provide hands-on technical support and guidance to major clients, ensuring they effectively adopt and utilize the company's suite of products. Key skills include a solid foundation in IT operations, proficiency with cloud platforms like AWS or Azure, and familiarity with scripting languages and CI/CD tools. This position is ideal for someone with experience in customer-facing technical roles, particularly in the cloud sector, who is looking to leverage their expertise in a collaborative environment. Datadog emphasizes a culture of inclusivity and continuous professional development.
Joblaze insights
- Listed about 2 months ago — first seen on Joblaze July 14, 2026. Last confirmed on Datadog's careers page October 10, 2026.
- Salary band is below the typical range for comparable tech roles (median ~$130,000).
- Starts above 31% of 314 comparable mid other roles in United States that list Python we track (median $112,500 across 61 companies). See Python salary trends
- Python appears in 17.2% of 3068 comparable mid other roles in United States; GitLab appears in 0.1% of 3068 comparable mid other roles in United States.
Quick facts
- Is the Technical Account Manager 2 - Boston role remote?
- It's hybrid — Datadog expects some on-site time in Boston, Massachusetts, USA.
- What's the salary range?
- Datadog lists $101,000–$147,000 for this role.
- How much experience is required?
- At least 0 years of relevant experience for this Technical Account Manager 2 - Boston role.
- Where is the role based?
- Datadog is hiring for this position in Boston, Massachusetts, USA.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: AWS, Azure, Chef, Docker, GCP, GitLab.
- What seniority level is this role?
- Datadog targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Technical Account Manager 2 - Boston role at Datadog.
From the original posting
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.
What You’ll Do:
- Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
- Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
- Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
- Participate and prepare for Monthly and Quarterly Business Reviews with customers
- Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
- Continuously evolve best practice to technical product adoption and customer success
Who You Are:
- Someone with a solid technical grounding and hands-on experience of IT Operations
- Confident in your hands on experience AWS, Azure or GCP
- Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
- Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
- Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 30% of the time
- Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
- Experienced using Datadog and/or other cloud monitoring tools
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
#LI-Hybrid
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Standard company text repeated across Datadog's postings is omitted here.
Similar positions
Explore more