Serve as a trusted technical advisor for Okta's Workforce Identity solutions, ensuring customers achieve maximum value from their investments.
Skills & Technologies
Requirements
- Experience
- 5+ years
- Education
- Bachelor's degree
Benefits
Joblaze summary
In the role of Technical Account Manager at Okta, the individual will act as a key technical advisor for large enterprise clients, ensuring they maximize the value of Okta's Workforce Identity solutions. This position requires expertise in identity and access management, as well as familiarity with various cloud technologies and protocols. Ideal candidates will have a strong background in IT or software, with at least five years of experience, including a year in a similar advisory role. The team emphasizes collaboration across departments to enhance customer success and drive technical adoption.
Joblaze insights
- Listed today on Joblaze — tracked directly from Okta's career page.
- Okta has 394 other open roles including Staff Site Reliability Engineer, Senior Software Engineer, Software Engineer Manager, Okta Developer Foundation (ODF).
- 562 active Salesforce roles on Joblaze right now.
- 72 active OAuth roles on Joblaze right now.
- 64 active Workday roles on Joblaze right now.
- Salary band is in line with the typical range for comparable tech roles (median ~$117,000).
- Pays more than 43% of the 327 salaried Salesforce roles we track (median $134,696).
Quick facts
- Is the Technical Account Manager, Okta role remote?
- It's hybrid — Okta expects some on-site time in United States.
- What's the salary range?
- Okta lists $128,000–$160,000 for this role.
- How much experience is required?
- At least 5 years of relevant experience for this Technical Account Manager, Okta role.
- Where is the role based?
- Okta is hiring for this position in United States.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: Cloud Platforms, Identity and Access Management, SAML 2.0, WS-Federation, Office 365, OAuth.
- What seniority level is this role?
- Okta targets senior candidates for this position.
- Is this full-time or contract?
- Full-time for this Technical Account Manager, Okta role at Okta.
From the original posting
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
This role is within the Strategic segment team, managing large enterprise organizations spanning across various industries. With a focus on strategic account alignment, broad deployment strategies, and fostering deep partnerships across multiple stakeholders.What you’ll be doing:
- Build deep, long-lasting relationships with customers as their go-to technical advisor.
- Provide expert guidance on implementing and optimizing Okta’s Workforce Identity solutions.
- Collaborate with customers to design identity strategies aligned with their business objectives.
- Earn customer trust by understanding their goals and use cases and recommend best practices relating to process changes, product adoption, configuration, and additional features to meet requirements
- Maintain focus on increasing subscription adoption, customer satisfaction, and retention
- Partner with Okta’s account teams and Customer Success Managers to develop and execute strategic success plans.
- Resolve technical challenges by coordinating with internal teams, including support and engineering.
- Proactively share product insights and deliver enablement sessions to drive adoption and technical success.
- Serve as a thought leader, providing best practices, workshops, and training.
- 5+ years of experience in information technology, cloud platforms or software industry, preferably in a fast-paced environment.
- 1+ years of experience as a Technical Account Manager (TAM) or comparable role such as Technical Consultant, Product Management, Solution Architect, or similar role
- 1+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
- Solid understanding of one or more of the following:
- Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect)
- Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols)
- Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc)
- SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities
- Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc)
- Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc)
- Strong problem-solving skills and the ability to manage escalations effectively.
- Proven ability to collaborate cross-functionally and drive customer-focused outcomes.
- Excellent communication skills, capable of translating complex technical topics into actionable insights. Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO
- Ability to track and influence customer behavior and health metrics across a portfolio of accounts
- This position is remote, but you must reside in Pacific, Mountain, or Central US timezones. Some travel required
- BA/BS/MS in Computer Science, Information Technology or related discipline or equivalent work experience required
- Relevant certifications (e.g., Okta Certified, CISSP, or equivalent)
#LI-Hybrid
#LI-MM1
P25009
Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The Okta Experience
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We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
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