Technical Delivery Manager
Lead technical implementations and ensure customer success with Legora's AI-native platform.
Posted by employer 13 hours ago
First seen on Joblaze 3 hours ago
Last verified on the company career page 3 hours ago
Skills & Technologies
What you'll build
- Lead integration projects from kickoff through go-live
- Serve as the dedicated technical point of contact during implementation
- Configure and support customer environments
- Provide dedicated post-rollout technical support
- Deliver technical training and guidance to customer teams
Must have
- Proven experience in technical delivery
- Strong hands-on experience with SSO and enterprise integrations
- Excellent project management skills
Nice to have
- Able to translate technical concepts clearly for non-technical audiences
- Strong communicator who builds trusted relationships
AI in the day-to-day
Our AI-native workspace lets legal professionals move faster and operate with sharper precision.
Not disclosed in this posting: compensation, years of experience, visa sponsorship.
Benefits
Joblaze summary
In the role of Technical Delivery Manager at Legora, the individual is responsible for overseeing the deployment and integration of the company's AI-native platform for clients, ensuring a smooth transition from kickoff to go-live. Key skills include hands-on experience with SSO, DMS integrations, and project management, along with the ability to communicate technical concepts to non-technical stakeholders. This position is well-suited for someone with a background in technical delivery or implementation, particularly in a customer-facing role. The company emphasizes collaboration across teams and a commitment to high standards in a fast-paced environment.
Joblaze insights
- Listed today — first seen on Joblaze October 27, 2026. Last confirmed on Legora's careers page October 27, 2026.
- This exact title is also open at 1 other location at Legora: New York City.
- API appears in 0.4% of 465 comparable mid management roles in United States; SSO appears in 0.2% of 465 comparable mid management roles in United States.
Quick facts
- Is the Technical Delivery Manager role remote?
- No — this is an on-site role in Chicago, United States.
- Where is the role based?
- Legora is hiring for this position in Chicago, United States.
- What's the tech stack?
- Joblaze extracted these technologies from the posting: API, DMS integrations, SSO.
- What seniority level is this role?
- Legora targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Technical Delivery Manager role at Legora.
From the original posting
We lean in: ownership over titles, outcomes over intentions.
The Role
As a Technical Delivery Manager at Legora, you will play a central role in ensuring customers successfully deploy, integrate, and adopt our AI-native platform. You'll lead end-to-end technical implementations, act as the primary technical point of contact, and shape how seamlessly new customers go live and scale within Legora.
What You'll Be Doing
Lead integration projects from kickoff through go-live, owning technical documentation, test plans, and rollout execution to ensure on-time, high-quality delivery
Serve as the dedicated technical point of contact during implementation and early adoption, including proactive monitoring and regular stakeholder updates through go-live and the post-rollout period
Configure and support customer environments including SSO, DMS integrations (iManage, SharePoint, NetDocuments), and API-based connections
Provide dedicated post-rollout technical support for enterprise clients, troubleshooting advanced issues and driving high customer satisfaction
Coordinate across Sales, Engineering, and Customer Success to align on requirements and ensure a smooth rollout experience
Deliver technical training and guidance to customer teams on configuration, workflows, and best practices
Feed insights from delivery projects back to product and engineering to improve future implementations
Who You Are
Proven experience in technical delivery, implementation, or a similar customer-facing technical role
Strong hands-on experience with SSO, authentication protocols, and enterprise integrations (DMS platforms, APIs)
Excellent project management skills with a structured, proactive approach to managing multiple parallel projects
Able to translate technical concepts clearly for non-technical audiences
Strong communicator who builds trusted relationships across customer and internal teams
Comfortable working autonomously in a fast-paced, high-growth environment
This is a full time, on-site position in New York.
What's In It For You
Global collaboration: Partner with teams and clients domestic and internationally.
In-person environment: Union Square office designed for ambitious builders and company provided lunch daily.
Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:
Medical, Dental & VisionMultiple medical plan options through Aetna and Kaiser Permanente
HSA or Healthcare FSA (based on plan selection)
Dental plans via MetLife
Vision plans via Vision Care
Family Support
Generous parental leave
Free access to Maven Clinic
Dependent Care FSA
Free One Medical membership for employees and dependents
Additional Perks
Pre-tax commuter benefits
Life Insurance + STD/LTD
401(K) with generous company match
Unlimited PTO
Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more
Standard company text repeated across Legora's postings is omitted here.