Technical Program Manager, Technical Solutions
Join Datadog as a Technical Program Manager to lead cross-team technical programs in a hybrid work environment.
Posted by employer 9 hours ago
First seen on Joblaze 1 hour ago
Last verified on the company career page 1 hour ago
What you'll build
- Drive delivery of cross-team programs
- Partner with team leads and stakeholders
- Establish and maintain program management fundamentals
- Use data to track progress and guide decisions
- Communicate program status and risks
Must have
- 3-5 years of experience leading technical programs
- Experience in a SaaS or technical environment
- Solid foundation in project scoping and timeline management
Nice to have
- Experience supporting customer-facing or technical support functions
- PMP, Agile training, or equivalent certification
AI in the day-to-day
Apply AI tools to streamline program management workflows and improve processes.
Requirements
- Experience
- 3–5 years
- Education
- Bachelor's degree
Not disclosed in this posting: visa sponsorship.
Benefits
Joblaze summary
In the role of Technical Program Manager at Datadog, the individual will oversee various technical programs that enhance the efficiency of customer-facing teams, ensuring projects are delivered on time and within scope. Key skills include program management, data analysis, and familiarity with AI tools, as the position requires driving cross-functional initiatives and improving processes. This role is ideal for candidates with 3-5 years of experience in technical program management, particularly those who have worked with customer support functions. Datadog emphasizes a collaborative culture, making it a fitting environment for those who thrive in team-oriented settings.
Joblaze insights
- Listed today — first seen on Joblaze October 16, 2026. Last confirmed on Datadog's careers page October 16, 2026.
- Salary band is below the typical range for Management roles (median ~$171,120).
- Starts above 41% of 166 comparable mid management roles in United States we track (median $120,000 across 88 companies).
Quick facts
- Is the Technical Program Manager, Technical Solutions role remote?
- It's hybrid — Datadog expects some on-site time in Boston, Massachusetts, United States.
- What's the salary range?
- Datadog lists $116,000–$145,000 for this role.
- How much experience is required?
- 3–5 years of relevant experience for this Technical Program Manager, Technical Solutions role.
- Where is the role based?
- Datadog is hiring for this position in Boston, Massachusetts, United States.
- What seniority level is this role?
- Datadog targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Technical Program Manager, Technical Solutions role at Datadog.
From the original posting
We are seeking a motivated and experienced Technical Program Manager to join Datadog’s Technical Solutions organization. This organization is made up of 1,200+ customer-facing technical experts around the world — including Sales Engineers, Technical Account Managers, Support Engineers, and Solution Architects — who work with prospects and customers throughout their journey with Datadog to deliver outstanding experiences and drive growth through product adoption.
As a Technical Program Manager, you will lead and support a variety of technical programs that help these customer-facing teams work more effectively. Depending on the needs of the organization, this could include programs related to internal tooling, process improvement, knowledge and content systems, or other cross-functional initiatives. You’ll partner closely with team leads, subject matter experts, and other stakeholders to bring structure and clarity to moderately complex, cross-team programs, and you’ll act as a multiplier for the teams you support by driving programs from planning through delivery. Candidates who have previously led projects for customer-facing technical teams are especially encouraged to apply.
What You’ll Do
- Drive delivery of cross-team programs that support one or more Technical Solutions teams — coordinating stakeholders, dependencies, and timelines to keep work on track from kickoff through delivery.
- Partner with team leads, subject matter experts, and cross-functional stakeholders to translate program goals into clear, actionable plans, and document scope, timeline, and quality expectations along the way.
- Establish and maintain program management fundamentals — project trackers, status updates, risk logs — so stakeholders always have visibility into progress and blockers.
- Identify unclear or incomplete requirements early and bring structure to ambiguous problems, escalating only when needed to keep execution on track.
- Use data to track progress against milestones, surface risks, and guide decisions; adjust plans as circumstances change.
- Apply AI tools to streamline your own program management workflows — synthesizing updates, surfacing patterns in program data, or accelerating documentation — and help identify where AI can improve processes for the teams you support.
- Communicate program status, risks, and impact clearly to stakeholders at different levels, adapting your message for technical and non-technical audiences.
- Look for opportunities to improve how programs and processes run, and contribute ideas that make execution more efficient over time.
Who You Are
- Program Management Experience: 3-5 years of experience leading technical programs in a SaaS or technical environment, ideally including cross-team or cross-functional initiatives. Experience supporting customer-facing or technical support functions is a plus.
- Execution-Oriented: Comfortable driving moderately complex, cross-team initiatives independently, with the judgment to seek guidance on larger or more ambiguous efforts. Solid foundation in project scoping, timeline management, and risk management; PMP, Agile training, or equivalent certification preferred.
- Data-Informed: Tracks progress against established metrics and uses data to guide decisions, report status, and identify risks early.
- Clear Communicator: Able to convey project status and ideas concisely to a range of audiences, from peers to senior stakeholders, adapting the level of detail as needed.
- Collaborative: Builds trust through consistent delivery; works constructively across teams to resolve differing viewpoints and unblock progress.
- Comfortable with Ambiguity: Able to identify unclear requirements, ask the right questions, and bring structure to partially-defined problems.
- AI Fluency: Uses AI tools confidently in day-to-day program work and can evaluate where AI can be responsibly and effectively applied to improve program processes.
- Growth-Oriented: Developing skill in giving constructive, empathetic feedback; may support the onboarding or mentorship of newer team members.
- Technical Foundation: Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent industry experience.
Benefits and Growth
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Best in breed onboarding
- Friendly and inclusive workplace culture
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Standard company text repeated across Datadog's postings is omitted here.