Technical Support Advocate I
Join Included Health as a Technical Support Advocate I to assist members with product technical issues in a remote setting.
Posted by employer 3 weeks ago
First seen on Joblaze 1 hour ago
Last verified on the company career page 1 hour ago
What you'll build
- assist members with mobile and web app issues
- resolve login/eligibility issues
- assist engineers with escalations and outages
Must have
- highly skilled tech-savvy call center representative
Not disclosed in this posting: compensation, years of experience, visa sponsorship.
Joblaze summary
In this role, the Technical Support Advocate I addresses a variety of technical issues faced by Included Health members, focusing on mobile and web app functionality, login challenges, and eligibility inquiries. The position requires strong technical skills and experience in a call center environment, as the advocate will handle a high volume of inbound and outbound communications while collaborating with engineers on escalations. This role is well-suited for individuals with a background in customer support and a knack for problem-solving in a fast-paced setting.
Joblaze insights
- Listed today — first seen on Joblaze October 21, 2026. Last confirmed on Included Health's careers page October 21, 2026.
Quick facts
- Is the Technical Support Advocate I role remote?
- Yes — Included Health lists this as a fully remote position.
- What seniority level is this role?
- Included Health targets junior candidates for this position.
From the original posting