Joblaze summary

In the role of Technical Support Engineer Intern at Tanium, the intern will engage directly with customers to resolve technical issues and enhance their overall experience with the Tanium platform. Key skills include a foundational understanding of endpoints, networking, and operating systems, along with a commitment to customer service. This position is ideal for undergraduate students nearing graduation, particularly those with some IT helpdesk experience. The intern will benefit from mentorship and collaborative projects, gaining practical insights into the company's technology and customer support processes.

Joblaze insights

Listed about a month ago — first seen on Joblaze September 11, 2026. Last confirmed on Tanium's careers page October 27, 2026.
This exact title is also open at 1 other location at Tanium: Bellevue, WA (Hybrid); Emeryville, CA (Hybrid).

Quick facts

Is the Technical Support Engineer (TSE) Intern role remote?: It's hybrid — Tanium expects some on-site time in Addison, TX (Hybrid).
What's the salary range?: Tanium lists $27–$27 for this role.
Where is the role based?: Tanium is hiring for this position in Addison, TX (Hybrid).
What seniority level is this role?: Tanium targets intern candidates for this position.
Is this full-time or contract?: Internship for this Technical Support Engineer (TSE) Intern role at Tanium.

From the original posting

The Basics:

As a Tanium Technical Support Engineer (TSE) Intern, you will support Tanium’s world-class customer organization, responsible for the satisfaction & retention of our enterprise customers, including the U.S. Department of Defense and over half the Fortune 100. With a primary focus on customer satisfaction, TSE work both reactively and proactively to improve the overall experience of Tanium customers. This includes serving our customers by resolving technical issues & answering technical questions in a timely manner. TSE interns experience this foundational role in our organization through 1:1 mentorship, team triaging efforts, & shadowing opportunities.

This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX

The hourly rate for this internship is $27.00. This hourly rate is an estimate for what Tanium will pay an intern. The actual rate offered may be adjusted based on a variety of factors, including but not limited to, education, skills, training, and experience. In addition to an hourly rate, interns will be eligible for 401k matching and a monthly allowance for communications reimbursement.

What you’ll do:

Work with a 1:1 mentor TSE as they take on real-world customer problems in security, operations, asset management, & risk management.
Contribute to triaging technical issues, engaging with customers, and conducting root cause analysis on live production implementations of Tanium.
Support efforts will encompass security (Forensics, Cyber Threat Intelligence, Incident Response), operations (Compliance, Vulnerability Scanning, Patching, Integrity Monitoring), & general automation.
Assist customers with Tanium platform/module upgrades.
Partner with other TSEs to assist with their assigned cases.
Shape, execute & deliver special projects with your peer interns that directly impacts Tanium.
Acquire a deep understanding of how the technology of our product works and how to support, operate & integrate it.
Learn how to document best practices as well as track activity, document root causes, & complete accurate reports.
Rigorously test our product in a home lab environment.

We’re looking for someone with:

Authorization to work in the U.S. now & in the future
Availability to work full-time from June 7, 2027 – August 13, 2027
Undergraduate student currently enrolled in a college or university
Eligible graduation dates: December 2027 or Spring 2028
GPA of 3.5 or above
Some experience with endpoints, networking or operating systems/servers
Love for creating an amazing customer experience
Can work independently with good judgement and attention to detail
IT Helpdesk experience preferred
Other experience working with customers is a plus

About Tanium

Tanium is the Autonomous IT company. As Al accelerates both innovation and risk, Tanium Atlas, the company's autonomous operating system, puts the full depth of the Tanium Autonomous IT Platform behind every IT and security operator - human and agentic. Tanium provides the real-time intelligence, agentic decision-making, and autonomous execution operators needed to detect, decide, and remediate at machine speed across their endpoint estate.

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most. Interns and other Tanium contractors are eligible for VTO after 90 days of employment.

Tanium is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender identity, sexual orientation, disability, protected Veteran status, or other legally protected categories. If you require a reasonable accommodation in searching for a job opening, completing an application, interviewing, or completing any pre-employment testing or requirements, please contact accommodations@tanium.com. For more information refer to the “Know Your Rights” poster which is available here - https://www.eeoc.gov/poster.

Standard company text repeated across Tanium's postings is omitted here.

Technical Support Engineer (TSE) Intern

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