Join Verkada as a Technical Support Engineering Intern to tackle real-world challenges in IoT technology and support enterprise clients.
Posted by employer 1 month ago
First seen on Joblaze 1 month ago
Last verified on the company career page 1 day ago
Joblaze summary
In the role of Technical Support Engineering Intern at Verkada, the intern will engage directly with complex technical issues, providing hands-on troubleshooting and system design support for enterprise clients. Key skills include a solid understanding of networking, Linux, and computer systems, along with effective communication abilities to simplify technical concepts for customers. This position is ideal for third or fourth-year students pursuing degrees in technical fields, offering a unique opportunity to gain real-world experience in a fast-paced, innovative environment.
Quick facts
- Is the Technical Support Engineering Intern - Spring 2027 role remote?
- No — this is an on-site role in San Mateo, CA United States.
- What's the salary range?
- Verkada lists $30–$33 for this role.
- Where is the role based?
- Verkada is hiring for this position in San Mateo, CA United States.
- Does Verkada sponsor work visas for this role?
- Yes — the posting indicates visa sponsorship is available for the right candidate.
- What seniority level is this role?
- Verkada targets intern candidates for this position.
- Is this full-time or contract?
- Internship for this Technical Support Engineering Intern - Spring 2027 role at Verkada.
From the original posting
Who We Are
About the Role
Ready to dive into the world of smart tech and help build the future of IoT? As a Technical Support Engineering Intern, you won't be grabbing coffee or shadowing others. Our interns are at the forefront of our team, tackling real-world challenges alongside our full-time engineers. Based at our San Mateo HQ, you'll work with cutting-edge, cloud-managed IoT technology, helping our enterprise clients with everything from troubleshooting to system design.
This internship is your chance to make a real impact, build valuable technical skills, and jumpstart your career in a dynamic, high-tech environment.
What You'll Do
- Hands-on Troubleshooting: Dive into complex network, hardware, and software problems on Verkada's platform
- Level Up Fast: Become the go-to expert customers trust for smart system design and integration advice
- Communicate with Impact: Translate heavy technical concepts into clear, sharp advice on phone calls, live chat, and emails
- Own It, End to End: Take full ownership of customer issues from "we have a problem" to "problem solved"
- Team Up with Tech Leaders: Partner directly with Engineering and Product teams to test new gear and hunt down bugs before anyone else
- Share Knowledge: Write Knowledge Base content that helps thousands of users
What You Bring
- Available for a full-time (40 hours per week) in-person internship for Spring 2027 in San Mateo, CA
- A third or fourth-year student in a Bachelor's degree program from an accredited university, with a focus on a related technical field like Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity
- You have coursework experience with computer networking, Linux, and computer systems
- You're a problem-solver with a keen eye for detail
- You can clearly and confidently communicate complex technical information
- You thrive in a team environment
- Industry certifications (like CCNP, CCNA, or Network+) are a bonus, but not required!
Intern Perks & Benefits
At Verkada, we believe that internships should be as rewarding, supportive, and fun as they are impactful! That’s why we’re committed to providing a world-class experience that supports both your personal well-being and professional growth. Here are just a few of the perks and benefits you can expect as a Verkada Technical Support Engineering intern:
- Monthly housing stipend for those relocating to the area, in addition to a competitive hourly wage
- Daily lunch catered onsite, complimentary barista-made drinks, and fully stocked snacks to keep you fueled
- Intern-exclusive events and mixers, allowing you to connect with other interns across different teams
- Cross-functional collaboration opportunities, giving you real exposure to how teams work together
- Meetings with company executives so you can hear directly from leaders and gain insight into building a successful career
- 333 program: you can go out with your fellow interns after work and expense $30 off a meal
- Friendly tournaments involving Super Smash Bros, Magic, and other games
- Intern exclusive bingo cards that allow you to explore the Bay Area and win fun swag!
- And more! From team-building activities to mentorship opportunities, we’re here to support your growth every step of the way
Don't just take it from us, hear directly from some of our current and past interns on their experience:
- “A benefit of being a TSE at Verkada is about being a part of a fast-growing company. You learn about the latest products deeply and learn how to effectively communicate what you have learned in an easy-to-understand way for customers: ‘If you can't explain it simply, you don't understand it well enough.’ Albert Einstein” - Daniel, TSE Intern, London
- “After training (which feels a lot like university lectures) you spend time in queue, which is basically being on-call for the next chat/call/email that comes in. When a customer needs something, whether that’s information about a product, how to set up that product, or that product having a bit of a moment, you are the one who gets to be the source of truth for that person. Being able to communicate this to them in a reasonable amount of time is paramount to doing well in this role” - Tedrick, TSE Intern, HQ
- “This internship has given me a lot to think about in terms of career goals. I would say in particular this internship is a great way to build your connections for the Silicon Valley area if your goal is to work in the Tech space. It’s also given me a unique perspective and understanding of enterprise equipment. It serves as a great launching point for your career.” - Thomas, TSE Intern, HQ
Additional Information
Pay Disclosure
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity. This estimate can vary based on the factors described above, so the actual starting base pay may be above or below this range. Base pay is also just one component of Verkada’s total rewards package. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs).
Estimated Hourly Pay Range
$30—$33 USD
Verkada Is An Equal Opportunity Employer
Standard company text repeated across Verkada's postings is omitted here.