Design and deliver a learning curriculum for the Operations team at Instawork, focusing on onboarding and training programs.
Posted by employer 1 month ago
First seen on Joblaze 1 day ago
Last verified on the company career page 1 day ago
What you'll build
- Design and deliver a learning curriculum
- Develop a comprehensive onboarding program
- Collaborate with management to create training plans
- Manage the efficacy of new hire onboarding
- Establish methods for measuring learner engagement
Must have
- 6+ months of experience leading training programs
- 6+ months leading remote or diverse teams
Nice to have
- Experience creating content for Learning Management System
- Experience collaborating with distributed teams
AI in the day-to-day
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Requirements
- Experience
- 0–1 years
Not disclosed in this posting: compensation, visa sponsorship.
Joblaze summary
In this role, the Trainer at Instawork focuses on developing and implementing a comprehensive learning curriculum for the Operations team, ensuring alignment with business goals. Key skills include experience in creating training programs, managing onboarding processes, and utilizing Learning Management Systems. This position is ideal for someone with a background in technology services and a proven track record in engaging diverse teams. The Trainer will also contribute to a culture of continuous learning and improvement within a rapidly growing organization.
Joblaze insights
- Listed yesterday — first seen on Joblaze September 25, 2026. Last confirmed on Instawork's careers page September 25, 2026.
Quick facts
- Is the Trainer - India role remote?
- No — this is an on-site role in Bengaluru, Karnataka, India.
- How much experience is required?
- 0–1 years of relevant experience for this Trainer - India role.
- Where is the role based?
- Instawork is hiring for this position in Bengaluru, Karnataka, India.
- What seniority level is this role?
- Instawork targets mid-level candidates for this position.
- Is this full-time or contract?
- Full-time for this Trainer - India role at Instawork.
From the original posting
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.
About IRL (Instawork Robotics Labs)
Researchers at UC Berkeley have identified a “100,000-year data gap” — the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments — kitchens, warehouses, hotel floors, homes — to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more [here]
What You'll Do
- Design and deliver on a learning curriculum for the Operations team that aligns with Instawork’s business objectives and scales with a growing organization; coordinate and administer training
- Develop a comprehensive onboarding program that encourages new team members to provide premier support for Instawork’s customers and internal stakeholders, as well as prepare them for an intensive operational role managing high volume and nuanced customer requests
- Collaborate with management to create training plans, develop training modules, and facilitate real-time training for Operations new hires and continuing education for tenured specialists
- Manage the efficacy of new hire onboarding through continuous process planning, execution, and identifying metrics for the Operations learning curriculum
- Establish methods for measuring and reporting on learner engagement, comprehension, and practical application
- Provide consistent visibility through written status and ongoing reporting, summarizing learner developmen
- Develop learning exercises with specific examples of interactions that promote empathy and obsession with the customer experience
- Create and assist with managing content for the Operations for the internal customer Knowledge Base and external customer Help Center
Who You Are
- 6+ months of experience leading and creating support training programs
- 6+ months leading remote or diverse teams, preferably in the technology services industry
- Experience creating content for and publishing within a Content or Learning Management System
- Proven ability to utilize different strategies to engage learners through presentation, facilitation and mentorship, as well as use of online and offline training concepts
- Demonstrated success managing long-term projects and ongoing reporting for deliverables
- Proven ability to motivate, influence and work effectively at all organizational levels using different methods of communication
- Experience collaborating with distributed teams across multiple time zones and languages and cultures strongly preferred Learning Management System (LMS) administration experience preferred
Preferred Languages
- Fluent in English and at least one of the following regional languages: Marathi, Telugu, or Kannada.
Our Values
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Empathy, Trust & Candor
We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.
Standard company text repeated across Instawork's postings is omitted here.